Crisis Advocate & Counselor

Crisis Advocate and Counselor

The YWCA Greater Harrisburg is seeking a full-time professional to join our team as a Crisis Advocate and Counselor, providing critical intervention and support services to individuals impacted by domestic and sexual violence.

Responsibilities

• Delivering immediate support through medical and legal accompaniments, crisis intervention, hotline counseling, emergency shelter support, advocacy, and assistance with emergency protection orders.
• Providing short-term, empowerment-based individual and group counseling services.

Position Details

• Starting Salary: $21/hr.
• Compensated on-call responsibilities.
• Working hours: 37.5 hours per week, shifts available: Tuesday - Saturday 8am-4pm, Monday - Friday 4pm-midnight.

Requirements

• Bachelor's degree in human services, criminal justice, or related field; or an Associate's Degree with 2 years of relevant experience.
• Prior experience in providing advocacy, social work, human services, or other supportive services.
• Must have a reliable vehicle for travel within Dauphin and Perry Counties with a valid Driver's License.
• Mileage is reimbursed.
• Must possess current FBI, Child Abuse, and State Police Clearances.

Qualifications

• A professional, respectful, and inclusive attitude.
• Accountability and strong self-motivation.
• A track record of meeting goals and objectives.
• Calm, adaptable responses in crisis situations.
• Experience in crisis intervention or counseling services.
• Strong organizational, time management, and documentation skills.
• Clear and effective verbal and written communication.
• Knowledge of victim advocacy, trauma, and trauma-informed care.
• Familiarity with community resources, legal systems, and law enforcement.
• Proficiency with computers and ability to learn new case management software.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision plans.
• Employee Assistance Program (EAP).
• Life Insurance.
• Short & Long-Term Disability.
• Pension Retirement Plan.
• 403(b) Retirement Plan.
• Generous Paid Time Off.
• 11 Paid Holidays.