Crisis Intervention Advocate

Job Requirements

Provide trauma informed support and advocacy to victims of domestic violence and callers to our helpline and text line. Provide assistance with safety planning, problem solving, information and referrals. Respond effectively to challenging situations with clients. Take appropriate steps to deal with emergency situations with the goal of maintaining the safety of all clients. Respond to referrals from Madison Police Department. Provides cross-departmental and/or cross-functional support and direct services as requested to ensure client needs are met. Assist in on-site emergencies as needed.

Qualifications

A four-year college or university degree is preferred, though relevant work experience may be considered in lieu of a degree. Excellent written and verbal communication skills, and attention to detail required. Experience working with victims of trauma and their children strongly preferred. Experience working with individuals and families from diverse backgrounds is strongly preferred. Knowledge of domestic violence issues is strongly preferred. Experience working with volunteers is preferred. Knowledge of community resources in Dane County is preferred. Strong computer skills, including knowledge of and experience with Microsoft Office preferred. Bilingual (Spanish/English) preferred.

Other Experience and Qualifications

Experience working with victims of trauma and their children strongly preferred. Experience working with individuals and families from diverse backgrounds is strongly preferred. Knowledge of domestic violence issues is strongly preferred. Experience working with volunteers is preferred. Knowledge of community resources in Dane County is preferred. Strong computer skills, including knowledge of and experience with Microsoft Office preferred. Bilingual (Spanish/English) preferred.

Application Instructions

Mail a Rsum: ALL applications (regardless of submission method) should have the following: Cover letter, resume and DAIS application (found on our website). Fax a Rsum: Fax cover letter, resume & DAIS application to 608-284-2134. Apply Online: Visit our website at