Crisis Intervention Specialist I/II (CSWA / LCSW)

Responsibilities

Provides primarily patient-centered, trauma-informed, short term, urgent and emergent behavioral health (mental health and addictions) services in adult and pediatric emergency settings across the health continuum.

Works both independently and collaboratively as part of a multi-disciplinary team.

Provides behavioral health consultations by supporting or assisting practitioners, family members and patients.

• Provides focused, effective, and evidence-based behavioral interventions.
• Key services include but are not limited to:
• brief psychosocial assessment
• brief drug and alcohol assessment
• crisis intervention
• hold assessment
• supportive counseling
• ED diversion care coordination
• communication with medical team, family, referents, access workers and other community-based providers
• transitions of care/discharge planning

Qualifications

• Education: Master’s degree in Social Work, Counseling or other behavioral health field as required by licensure or credential.
• Experience: Assessing and diagnosing adults experiencing a mental health crisis preferred.
• Skills: Broad knowledge of the principles of crisis assessments and interventions and the ability to apply them with individuals, families and/or groups; strong organizational, communication and collaboration skills; ability to effectively triage patient and family needs; knowledge of medical, mental health and substance use diagnoses, disabilities, and treatment procedures; knowledge of legal, regulatory and compliance requirements; ability to navigate electronic medical record and utilize basic computer programs; knowledge of social determinants of health, principles of diversity/equity/inclusion and culturally responsive practice with populations who have experienced historical marginalization; demonstrates ability to locate, utilize and advocate for patient/family access to hospital/community resources; implements verbal de-escalation skills; clearly documents the rationale for discharging patients presenting some level of risk; recognizes potentially dangerous situations and seeks assistance from additional personnel to ensure safety; describes and documents medical necessity for hospitalization.
• Licensure: Clinical Social Work Associate (CSWA), Professional Counselor Associate, Marriage and Family Therapist Associate or registered Qualified Mental Health Professional (QMHP) is required at the date of hire. QMHP is acceptable for hire, however, employees must pursue the clinical license applicable to their degree; LCSW, LPC, or LMFT.