Crisis Intervention Specialist/Driver (CIS)

Role: The Crisis Intervention Specialist/Driver is responsible for ensuring patient safety, providing security, and de-escalating crises within a mental health and substance use treatment setting. Key Duties Maintain safety and security through routine rounds and crisis intervention.Use verbal de-escalation techniques to manage escalating situations.Assist with medical and psychiatric emergencies, including 1:1 observation and emergency procedures.Conduct building security checks and enforce rules to ensure a safe environment.Document interactions, behaviors, and observations accurately and communicate with clinical staff.Support transportation of patients as an approved driver, utilizing a company vehicle.Assist with room searches, property searches, and emergency response activities.Participate in treatment team meetings and mandatory training, adhering to regulations and ethical standards. Qualifications & Skills High school diploma or GED; experience in mental health/substance abuse treatment preferred.Strong problem-solving, communication, and interpersonal skills.Ability to relate to diverse populations and work collaboratively.Knowledge of de-escalation techniques, crisis intervention, and security protocols.Competency in basic computer skills and electronic medical records.Certification in de-escalation and CPR, TB screening, and approval to drive required.Understanding of confidentiality regulations, ethics, and patient rights.