Crisis Family Specialist I

About the role

Pacific Clinics provides 24/7 Mobile Crisis Response services for residents of San Benito County. Our multidisciplinary Crisis Response Team delivers community-based crisis intervention 24 hours a day, 7 days a week, 365 days a year, helping individuals experiencing mental health or behavioral health crises.

Compensation We Offer

The initial compensation for this position ranges from $31.40 - $38.61 per hour; depending on experience, location and internal equity considerations. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions.

Benefits We Offer

Benefits eligibility starts on day ONE! We provide a robust benefits package which includes medical, dental & vision. 401K Employer Match up to 4%. Competitive Time Off Plans. Must meet eligibility requirements based on employment status.

About Our Program

Pacific Clinics seeks compassionate, motivated professionals to join our Mobile Crisis Response Team serving San Benito County. We are looking for individuals who are skilled in crisis intervention, de-escalation, and collaborative, trauma-informed care.

Job Summary

Within a team process, develops a strength based relationship with youth and care givers. Intervenes with maladaptive behaviors while developing the youth's strengths and interests. Responsible for linking to community resources, and transferring skill sets to the care giver. Helps to create permanent connections for youth and families.

Responsibilities

• Provides direct services to youth and families.
• Provides direct billable mental health services, documents in alignment with MediCal regulations and achieves set productivity expectations.
• Engages and builds alignment and relationships with parents, youth, and others in the normal course of working with the families.
• Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes.
• Works with youth and family teams to support family driven, strength-based planning and interventions.
• Understands and take advantage of therapeutic opportunities in crisis situations.
• Conducts observations regarding specific target behavior, track progress and modify plans with the family to support their intended identified outcome.
• Assists teams in developing a hypothesis of function and underlying unmet need in an effort to develop individualized, strength-based strategies and interventions that will result in positive behavior change.
• Engages caregiver, family members and other natural supports in building youth specific parenting responses that support positive behavior change and overall family relationships.
• Supports families in bridging to and or building on natural resources and accessing community-based program supports that will continue support over time.
• Develops resources within the community to serve children and families.
• Aids youth and family teams to meet specific service needs (i.e. help develop strategy or resource specific to an identified need) and monitor outcomes.
• Participates in family finding team activities by identifying family finding need, obtaining authorizations, creating teams, conducting searches and setting deadlines.
• Completes Connectedness Maps as needed.
• Documents interactions and practices and maintain administrative expectations in a timely manner.
• Aids in developing program responses to needs identified across a number of youth and families where natural community resources are not available or appropriate.
• Builds on individual strengths, concerns, and needs with balanced focus on the family as a unit.
• Facilitates and/or co-facilitate, support, and model participation in healthy group dynamics within various settings including family homes, schools, parks and recreation centers, and treatment facilities; and provides an open forum for expression of feelings and ideas when appropriate.
• Builds solid, cooperative, culturally responsive relationships with youth and families as well as community resources to assist with the planning, organizing, implementation and evaluation of appropriate activities to achieve family identified goals.
• Performs other responsibilities, as assigned, to support department/business needs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. High School Diploma or GED and one (1) year of relevant experience working with children, or equivalent combination of education and experience (two years of relevant experience equals one year of education). Speak, read, and/or write another language consistent with the program's client needs.

Job Competencies

• Conflict Resolution
• Documents Clearly and Accurately
• Encouraging Customer Focus
• Learns on the Fly
• Time Management

Physical Requirements

• Moves quickly/run
• May have unsupervised contact with children
• Requires full background check and TB Exam

Driving Required

May have unsupervised contact with children. Requires full background check and TB Exam. We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability.