Crisis Evaluator

About the role

We're seeking a dedicated Crisis Evaluator to join our team at Saratoga Hospital. This role involves providing comprehensive, culturally competent, and trauma-informed patient behavioral health interventions and mental health evaluations in the hospital's Emergency Department.

Responsibilities

• Gather relevant psychosocial and diagnostic information.
• Conduct thorough interviews with patients and collateral resources associated with patients.
• Collaborate with the multidisciplinary Emergency Department and Psychiatric Department teams to determine the appropriate level of care for each patient.
• Demonstrate proficiency in using electronic medical records and online collateral resource applications.
• Provide a clinical summary with a clearly identified purpose and need for hospitalization for patients requiring inpatient psychiatric admission.
• Demonstrate knowledge of all legal statuses for patients and ensure the completion of appropriate legal documentation.
• Ensure patients are familiar with the Patient’s Bill of Rights, legal status, and hospital programs.
• Identify patient needs if being discharged and develop a safe, comprehensive plan for services that promote recovery and prevent readmission.
• Maintain timely and comprehensive documentation of assessments, interventions, discharge planning, and communications with internal and external stakeholders.
• Work collaboratively, respectfully, and efficiently with others, and communicate frequently and efficiently with other clinical and administrative staff to coordinate patient care.
• Initiate and maintain communication regarding patient disposition with families, guardians, outpatient providers, law enforcement, and other relevant stakeholders.
• Assess for child abuse and adult abuse, determining the need for reporting and responding accordingly.
• Exhibit cultural competence by providing culturally appropriate assessments and disposition planning.
• Serve as a patient advocate, acting in patients' best interest and maintaining confidentiality.
• Adhere to hospital and departmental procedures and state and federal regulations.
• Orient new staff and students to the role of Crisis Evaluator.
• Participate in continuing education and complete all mandatory hospital and department trainings.
• Participate in behavioral health and hospital-based Quality Assurance and Performance Improvement Programs.
• Participate in staff meetings regularly.
• Perform other duties as assigned.
• Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values.
• Collaborate with interdisciplinary teams to support health, healing, and service excellence.
• Perform [clinical or administrative] responsibilities with a focus on safety, quality, and efficiency.
• Use hospital systems and tools to document care and support operations.
• Continuously seek opportunities to improve processes and support patient and staff satisfaction.
• Serve as a positive, professional representative of our hospital and community.

Requirements

• Master’s Degree in Social Work (LCSW, LMSW) or Mental Health Counseling (LMHC), Licensed Psychologist, or Registered Nurse.
• Minimum 1-2 years experience performing crisis evaluations.
• LCSW required with a minimum 3 years experience for Lead Crisis Evaluator position.
• BLS certification.
• Strong communication and teamwork skills.
• Commitment to providing patient-first, high-quality service.
• Comfort working in a fast-paced, collaborative environment.

Qualifications

• Experience in a healthcare setting preferred.
• Knowledge of crisis intervention techniques.
• Ability to work independently and as part of a team.
• Excellent interpersonal and communication skills.
• Proficiency in electronic medical records and online collateral resource applications.

Skills

• Strong clinical assessment and evaluation skills.
• Effective communication and collaboration abilities.
• Cultural competency and sensitivity.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and accuracy in documentation.

Benefits

Our comprehensive benefits package includes medical, dental, retirement plans, tuition assistance, and wellness programs. Saratoga Hospital is committed to supporting your well-being and growth.

Pay

$31.84 - $52.27 hourly, based on experience and qualifications.

Schedule

Evening shift.