Crisis Dispatcher / Qualified Professional

About the role

The Mobile Crisis Dispatcher is the first point of contact for individuals experiencing a behavioral health, substance use, or intellectual/developmental disability crisis situation. The dispatcher will answer crisis calls, help stabilize callers in crisis, triage the calls and dispatch responders to provide face to face interventions.

Responsibilities

• Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings.
• Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
• Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community.
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person’s daily living and personal development, providing supportive counseling.
• Serving as a link between the individuals served, the company, family, guardians, local agencies and the community.
• Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
• Performing Case Management functions of linking and arranging for services and referrals.
• Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation.

Requirements

• Must meet the requirements of a Qualified Professional.
• Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served
• Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served
• Master’s Degree or Higher & 1+ years full-time experience with population served.
• Licenses, Provisional Licenses, Certificates, Registrations, Permits issued by governing board regulating human service profession.

Qualifications

• Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
• Poppulations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child.

Skills

Relies on supervision and direction to provide quality services.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

Pay

$23.00-$24.00

Schedule

PRN