Crisis Specialist

About the role

A Crisis Specialist provides face to face crisis assessment and intervention to individuals from all age groups in the Pinal County community who are experiencing behavioral health crises. This position shall intervene to alleviate the participant’s immediate social, emotional, or environmental crisis and assess, evaluate, triage, and refer the participant for appropriate follow-up treatment to support a return to an effective lifestyle.

Responsibilities

• Intervene to alleviate the participant’s immediate social, emotional, or environmental crisis
• Assess, evaluate, triage, and refer the participant for appropriate follow-up treatment
• Provide outreach and engagement to outpatient clients as needed

Requirements

• Minimum of High School Diploma/GED with four (4) years of behavioral health experience OR bachelor’s degree in behavioral health related field
• Must be at least 21 years of age or older
• Possess valid driver’s license with acceptable driving record
• Trained in crisis intervention and offer services to agency participants and residents in the community
• Appropriate referrals and placements within the treatment continuum
• Demonstrated ability to provide counseling/case management to SMI participants in the Mental Health program
• Demonstrated knowledge of special populations such as substance abuse
• Demonstrated ability to develop treatment plan and summary based on participants needs
• Demonstrated ability to distinguish between alcohol and other drug-related symptoms and other pre-existing physical problems or pathologic behaviors
• Demonstrated ability to understand the biopsychosocial influences and effects of dependencies
• Demonstrated knowledge of how the acute and chronic nature of the dependence and the ways medical, emotional, behavioral, social, educational and other interventions are used to treat the participant
• Demonstrated knowledge of referral resources available to participants
• Able to effectively employ analytical and problem-solving skills
• Certified in First Aid and CPR, agency will provide training if candidate does not have active certification
• Able to obtain and maintain an Arizona Level One Fingerprint Clearance Card and pass a background check with Pinal County Sheriffs department to ensure access to the Correctional Facilities

Qualifications

• Mental and Emotional Ability to prioritize workload
• Sound judgment and decision-making ability
• Ability to maintain calm, non-defensive, supportive attitude during difficult interactions
• Demonstrate excellent verbal communication skills
• Ability to analyze variables and situations
• Resolve problems, handle conflict and make effective decisions under pressure
• Think on his/her feet in the public spotlight

Physical

• Long periods of sitting
• Ability to bend, lift and carry up to 50 pounds

Benefits

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve