Crisis Specialist

SUMMARY OF POSITION

Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis. Provides support and linkage to other area resources with follow up services to individuals in crisis and their families. Represents Centerstone in a professional manner when interacting with external entities.

Essential Duties & Responsibilities

• Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisor.
• Maintain accurate records of all contacts and enter all data in a timely manner.
• Document client’s follow-up needs for Team follow-up.
• Deescalate crisis situations as needed.
• Thoroughly assess risk of harm to self or others and document a plan to assure safety.
• Make appropriate referrals for least restrictive treatment possible to ensure psychiatric needs are being met.
• Respond to calls promptly.
• Create an atmosphere of cooperation with Centerstone departments, community agencies, mental health consumers, and the public at large.
• Attend all team meetings, clinical supervision, and complete online trainings as required.

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person, and virtual methods.
• Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
• Knowledge of crisis intervention skills.

Qualifications

• Education: Bachelor's degree required. Experience equivalency may be considered in place of education.
• Experience: Two years of related work or related college experience regarding substance use, recovery, crisis work, social work, or social services field preferred.

Benefits

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

About the Role

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Pay

$18.20--$25.50

Schedule

Full time