Crisis Counselor

We need to output HTML fragment with sections: About the role? The job summary is like "Job Summary". Use

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. We must not repeat job title as heading. No Job ID etc. Include sections only when posting has real specific content. We have Pay Range and Schedule given, so we need Pay and Schedule sections. Also Benefits section present. Also maybe About the role (Job Summary). Responsibilities (Core Responsibilities). Requirements (Minimum Qualifications). Skills? Not explicit but could be implied; but we should not create Skills unless there is specific content. The posting includes many responsibilities, qualifications, etc. We'll create sections: About the role (Job Summary), Responsibilities (Core Responsibilities), Requirements (Minimum Qualifications), Benefits, Pay, Schedule. We need to preserve all substantive information, not invent or summarize away detail. Must not include filler like "commensurate with experience". We have specific pay range and schedule. We need to format lists: For responsibilities, we have bullet points. We'll extract each bullet as

• . For requirements, list each bullet. We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to drop duplicated lines. Let's parse content. Job Summary paragraph: "The Crisis Counselor provides clinical assessment, de-escalation, and crisis intervention services during mobile crisis encounters. This role holds primary responsibility for clinical decision-making on scene, including safety assessment, level of care determination, and clinical disposition. The Crisis Counselor partners with the Peer Support Specialist to deliver a comprehensive, recovery-oriented response that reduces psychiatric emergency department utilization and supports the individual's connection to appropriate community-based care." Then "Primary Role During a Crisis Response" paragraph: maybe part of responsibilities. But we can incorporate into responsibilities. We have sections: Core Responsibilities with subheadings: Clinical Assessment and Crisis Intervention, Team Leadership on Scene, Linkage and Care Coordination, Productivity and Direct Service, Documentation and Compliance, Accreditation, Certification, and Compliance, Documentation Standards, Workflow Compliance, Training and Professional Development, Vehicle And Equipment Responsibilities, Peer Services Integration, Culture and Professionalism, Community Representation, Quality Improvement, Strategic Contribution Indicators of Success. We need to preserve all substantive info; we can flatten into a single list of responsibilities? The instruction: Use
  • for any list of duties/requirements/benefits. So we can turn each bullet point into
  • . However there are many subheadings; we could keep subheadings as

    ? But only allowed headings are

    for section headings. We could keep subheadings as

    with bold? Not allowed? The instruction only says use

    for section headings; doesn't forbid other headings but says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just make a flat list under Responsibilities. We need to preserve all substantive information; flattening may lose some grouping but still preserves details. Could also keep subheadings as

    with strong text. That's okay. We'll produce:

    About the role

    Job Summary ...

    Responsibilities

    • Conduct comprehensive safety assessments, mental status evaluations, and risk assessments for individuals presenting in mental health or substance use crisis.
    • Determine the appropriate level of care and clinical disposition in accordance with program protocols and clinical standards.
    • Develop, reinforce, or update safety plans and service plans collaboratively with the individual and involved supports.
    • Apply evidence-based crisis intervention techniques to de-escalate acute psychiatric distress.
    • Communicate clinical findings and disposition recommendations clearly to the individual, supports, and team members.
    • Coordinate with emergency services, hospitals, law enforcement, and community providers as clinically indicated.
    • Provide clinical direction to the Peer Support Specialist and other team members during the crisis encounter.
    • Delegate engagement, environmental stabilization, and linkage tasks to peer staff appropriately.
    • Ensure that the clinical integrity of the encounter is maintained throughout the response.
    • Debrief with team members following complex or high-acuity encounters.
    • Connect individuals to appropriate behavioral health, substance use, medical, social service, housing, and community-based resources.
    • Facilitate warm handoffs to treatment providers, hospitals, and community partners.
    • Collaborate with Post-Crisis Care Specialists to ensure continuity of care following the acute encounter.
    • Coordinate with referral partners, law enforcement, schools, and community organizations as appropriate.
    • Maintain assigned direct service expectations and productivity standards established by the organization.
    • Participate in all assigned shifts, crisis response deployments, and follow-up activities as scheduled.
    • Complete all required clinical documentation within established timelines and in accordance with agency, grant, regulatory, and accreditation requirements.
    • Maintain all required clinical credentials and licensure.
    • Adhere to all IDHS, HFS, CESSA, CARF, CCBHC, DBHR, organizational, and program-specific requirements.
    • Participate in supervision, multidisciplinary staffing, and quality improvement activities.
    • Complete documentation in accordance with agency, grant, regulatory, and accreditation requirements.
    • Complete required documentation by the end of the assigned shift whenever possible.
    • Complete all documentation within 24 hours of service delivery unless otherwise approved by leadership.
    • Maintain accurate, timely, and professional clinical documentation.
    • Follow established intake procedures.
    • Follow crisis response workflows.
    • Follow documentation workflows.
    • Follow communication protocols.
    • Follow deployment and dispatch procedures.
    • Follow organizational policies and operational procedures.
    • Complete required orientation activities.
    • Complete required agency training.
    • Complete crisis-specific training requirements.
    • Complete grant-required training activities.
    • Maintain required certifications and credentials.
    • Participate in ongoing professional development.
    • Maintain agency vehicles, equipment, and supplies in accordance with organizational standards.
    • Report maintenance, safety, or equipment concerns promptly.
    • Ensure readiness for field response activities.
    • Work collaboratively with and support the integration of peer services throughout the crisis continuum, recognizing the value of lived experience, supporting peer staff in their roles, and fostering a team environment in which peer and clinical perspectives are equally respected.
    • Contribute to a culture of professionalism, accountability, collaboration, and respect.
    • Engage in constructive problem-solving.
    • Address conflict professionally and through appropriate channels.
    • Support a psychologically safe work environment.
    • Demonstrate teamwork and shared responsibility for program success.
    • Represent the Crisis Program and Trilogy Behavioral Healthcare professionally during community events, outreach activities, meetings, trainings, and all interactions with community partners.
    • Contribute to continuous quality improvement through participation in program development, data collection, performance improvement initiatives, audits, documentation standards, and service excellence activities appropriate to their role.
    • Ensure crisis encounters are responded to within established timeframes; the Crisis Counselor's availability and responsiveness support the program's capacity to meet community demand for mobile crisis services.
    • Ensure individuals remain present and engaged through the clinical assessment and are willing to participate in the identified care plan; the Crisis Counselor's approach reduces coercive interventions and increases voluntary entry into services.
    • Ensure clinical assessments are completed accurately and dispositions reflect the appropriate level of care; safety plans are developed collaboratively and reflect the individual's identified risks, strengths, and preferences.
    • Ensure individuals leave the encounter with a confirmed next step that is understood and accepted; warm handoffs are completed and documented; referral connections are appropriate to the individual's clinical presentation and identified needs.
    • Ensure individuals successfully engage in recommended follow-up services following the crisis encounter; coordination with Post-Crisis Care Specialists and treatment providers supports sustained connection to care and reduces repeat crisis utilization.
    But many of these are repetitive; we may be duplicating. However instruction says preserve ALL substantive information; we can keep them but may be long. Might be okay. Now Requirements: Minimum Qualifications list. We need to extract each bullet. Minimum Qualifications paragraph: "Must have one of the following requirements:" then list items separated by line breaks. Let's list: - Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field - Bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting - Licensed Practical Nurse under the Nurse Practice Act [225 ILCS 65] - Certificate of Psychiatric Rehabilitation from a DHS-approved program, a high school diploma/GED, and two years’ experience of experience in a mental health setting - CRSS certification through IAODAPCA - Family Partnership Professional certificate from and in good standing with IAODAPCA - Occupational Therapy Assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with one-year experience in a mental health setting - High school diploma or GED and five years of supervised clinical experience in a mental health setting - Qualified Mental Health Professional (QMHP) status preferred. - CRSS certification not required; expected to work collaboratively with and support the integration of peer services. - Experience in crisis intervention, community mental health, or emergency behavioral health services preferred. - Knowledge of trauma-informed care, harm reduction, and recovery-oriented service approaches. - Ability to work a flexible schedule including evenings and weekends consistent with program operational needs. - Reliable transportation and valid driver's license required. - Ability to work effectively in community settings and respond to mobile crisis calls across designated service areas. We need to keep all. Some are preferences; still substantive. We'll put them in
    • . Now Benefits: list given. Benefits paragraph: "Benefits FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL EmployeesPAID Maternity/Paternity leaveMedical Insurance (BCBS of IL)Dental InsuranceVision InsuranceLife InsuranceLong-Term & Short-Term DisabilityPet InsuranceFSA (Health, Dependent Care, Transit)TelemedicineEAP403(b) Retirement Plan with Employer Match" We need to split into items. We'll create list items. Pay: "Pay Range: $25.38 - $29.18/hr $1,500 Sign-On Bonus!" So we need Pay section with that info. Schedule: "Schedule: Wednesday - Saturday, 11am - 9:30pm". Also Office Location maybe not needed as heading; we can include in a short

      under About the role or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it. Office Location is minor metadata; we can include in a

      maybe under About the role or separate short paragraph. We'll include after Job Summary maybe. We must not create Pay/Schedule/Benefits sections unless posting actually states them. It does. Now output only HTML fragment. We need to ensure no extra text. Let's craft. We'll start with

      About the role

      Job Summary ...

      Office Location: 5250 Old Orchard Rd. Skokie, IL 60077

      Then Responsibilities, Requirements, Benefits, Pay, Schedule. Check for duplication: In Responsibilities we included many items that may duplicate content from other sections like Documentation Standards etc.