Crisis Bed Shift Supervisor- Part-time / On Call

Clinical Role in Crisis Bed Setting

• Completes initial assessment and documentation, including consent for treatment, for clients upon admission to the Crisis Bed.
• Aid in the admission process, including obtaining vital signs, safety search of patients and personal belongings, and orienting new patients to the unit and their program.
• Implement a person-centered plan as identified, assist each individual in meeting the outcomes identified in the approved plan, and assure applicable supports are provided for each client.
• Deliver solution-focused and trauma-informed interventions to maintain safety, build skills, and address problem solving, communication, and relationship conflicts.
• Create an engaging unit milieu to maintain a therapeutic and safe environment with a goal to achieve high patient satisfaction.
• Use critical thinking and risk management skills when connecting with clients in Crisis Bed.
• Understand warning signs and risk factors associated with suicide risk and risk of harm to others.
• Maintain professional, trauma-informed, and empathetic interactions during interactions with children, families, and stakeholders.
• Develop comprehensive skills providing support for children and youth in Crisis Bed.

Functional Role In Crisis Bed Setting

• Provides leadership, coaching, and supervision for all staff on assigned shift.
• Makes sure administrative needs of an assigned shift including utilization and capacity management, supplies, meals, and maintenance requirements.
• Works respectfully and cooperatively together as a unified team member in a professional manner with other Crisis Bed staff, families, and community members.
• Takes responsibility for professional development of self and contributes to and assists with the professional development of others.
• Ensures Incident Reports are initiated, completed, reviewed and submitted according to policy.

Case Management

• Ensure electronic documentation and verbal shift reports, are completed accurately and timely before the end of each shift.
• Communicate with appropriate stakeholders to maintain a systems-based approach.

General Responsibilities

• Uphold professional standards of treatment and the mission of the organization.
• Maintain a quality code of conduct, ethics and professionalism.
• Provide goal-directed and team-oriented services.
• Communicate effectively and professionally with all stakeholders.
• Assure compliance with all policies and procedures and licensing regulations.

Competencies/ Capabilities

• Reliability & Flexibility
• Customer Service
• Written and Verbal Communication
• Collaboration and Teamwork
• Crisis Intervention and Risk Assessment

Supervisory Responsibilities

• Supervise Crisis Bed Mental Health Technicians.

Work Environment

• Lewes, DE
• Frequent walking, standing, twisting, bending, squatting
• Proficient auditory and visual skills

Physical Demands

• Involve physical interventions, including the potential use of holds, and may require the ability to lift, carry, and assist clients as needed.
• The successful candidate must be physically capable of responding to challenging situations in a safe and controlled manner.

Travel Required

• Travel for specific tasks

Qualifications

• Bachelor’s degree from an accredited school in social work, psychology, or a related Social or Human Services field.
• Valid driver’s license and satisfactory driving record.

Preferred Qualifications

• Direct work experience leading groups, de-escalating behaviors, and managing multiple clinical diagnoses.
• Experience working in an inpatient or residential/group home setting.
• Supervisory experience.

About Delaware Guidance Services

Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO.

Benefits

• Competitive Compensation
• Free Professional Development Opportunities
• Ability to work with children through a mission driven organization.