CRIMINAL JUSTICE INFO CONSULTANT I - 71002378

Duties & Responsibilities

• Processing cases related to eligibility of firearm transfers by conducting complex research from various state, federal and local agencies to establish a decision based on state and federal laws and rules;
• Evaluating firearm transaction records to identify missing or inaccurate information;
• Congducting thorough research to gather necessary documentation to support firearm transfer decisions by utilizing available databases and/or making personal contact with other local, state, and federal agencies;
• Notifying customers of firearm transfer decisions following operations manual;
• Resolving difficult, unusual, or questionable issues in the review and processing of firearm transaction records;
• Creating cases to be docketed for review by the Office of General Counsel (OGC);
• Maintaining contact with customers as necessary to gather documentation, provide status updates or clarifications on firearm related transactions;
• Providing quality assurance on completed firearm related transactions;
• Prioritizing tasks and managing case load per policy and/or direction from management as assigned in the Computerized Criminal History (CCH) workflow.

Knowledge, Skills & Abilities

• Knowledge of the principles and techniques of effective communication;
• Knowledge of state and federal firearm disqualifiers;
• Knowledge of the criminal justice system;
• Knowledge of the methods of data collection;
• Ability to collect, evaluate and analyze data;
• Ability to utilize problem-solving techniques;
• Ability to operate computers and other office equipment;
• Ability to monitor criminal justice information activities;
• Ability to work independently by planning, organizing, and coordinating work assignments.