Criminal Justice Community Liaison (Massachusetts)

About the role

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

The Marketing Representative is responsible for the utilization of Pyramid Healthcare’s continuum of care by developing and maintaining direct referral relationships in designated market(s).

Responsibilities

• Provide clientele, marketing and customer service activities within the marketing department while maintaining positive community/public relations.
• Maintain existing referral sources, expand referral base and develop business relationships with the assigned region.
• Input into the overall company-marketing plan.
• Prepare reports as required.
• Assist in setting financial goals for the assigned region.
• Interface with the programs to understand client/program/referral source needs.
• Complete required trainings and mandatory training hours.
• Other duties as assigned.

Requirements

• High school diploma or equivalent with one year of related experience required.
• Bachelor’s degree in a related Behavioral Health or Business/Marketing field preferred.
• 3–5 years’ experience in D&A and/or Mental Health field preferred.
• 3–5 years’ experience as a Counselor, Assessor or Community Relations in direct client care preferred.

Skills

• Knowledge of chemical dependency and psychiatric treatment.
• Knowledge of marketing methods in a behavioral healthcare setting.
• Ability to empathize and provide strong customer service.
• Ability to prioritize and multi-task.
• Self-starter with the ability to adapt to changes and turn things around quickly.
• Working knowledge of Microsoft Office Suite and computer programs.
• Ability to thrive in a fast-paced environment.
• Attends and participates in required meetings.
• Completion of all required trainings as designated by the company and accreditation/licensing entities.
• A working knowledge of federal and state standards as well as regulating body and compliance standards.

Physical Demands

• Frequently talk or hear.
• Regularly sit, stand, use hands to finger, handle, or feel, and reach with hands and arms.
• At moderate levels walk, stoop, twist, kneel, or crouch.
• Lift and/or move up to 10 pounds.
• Specific vision levels required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Noise level in the work environment is usually moderately quiet and indoors.
• Position requires local travel and scheduled based on operational need; must provide own transportation.
• May be exposed to virus, disease, and/or infection from clients in the work environment.
• May be exposed to traumatic situations (i.e., psychiatric).

Pay

Will be based off experience/qualifications — $50,000 – $70,000.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And more!