Community Liaison - Northern Massachusetts

Responsibilities

• Enroll eligible members into GAFC, AFC, VNA, and ADH programs in alignment with clinical and insurance eligibility requirements
• Develop and maintain relationships with prospective clients through community engagement, events, and outreach activities
• Maintain accurate CRM documentation and reporting of all outreach and sales activities
• Support end-to-end client engagement from outreach through enrollment
• Perform additional responsibilities as needed to support business objectives

Qualifications

• 3–5 years of sales experience with a proven track record of meeting or exceeding performance goals
• Demonstrated ability to build and maintain strong professional relationships within community-based networks
• Experience using Google Suite, Microsoft Office Suite, HubSpot, and Salesforce preferred
• Bilingual in English and a second language preferred
• Prior experience in home health care or healthcare-related field preferred

Benefits

• Employer sponsored health Insurance with a generous employer match
• Dental and Vision Benefits
• Supplemental Benefits: Life, Accident, Critical Illness and Disability Insurance
• 401K with a 5% company match
• Accrued Paid-Time-Off
• Ten company paid holidays
• Wellness Benefits
• Tuition Reimbursement

Schedule

Office-based work in a clean well-lit environment with fluctuating temperatures near others. Client-facing field staff and community liaisons require frequent travel to client homes or community settings; ability to drive safely; work in client homes may involve varying temperatures, odors, allergens, pets, and other environmental factors.

Physical Requirements

Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse. Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.