Credit Union Assistant

About the role

We are looking for a dependable and service-oriented Credit Union Assistant to provide administrative and operational support to our Member Services, Lending, and Debt Resolution teams. You will play an important role in delivering exceptional service to our members and supporting the Credit Union's daily operations.

Responsibilities

• Provide administrative support to Member Services, Lending, and Debt Resolution, including mail processing, document scanning, file maintenance, and record management.
• Perform quality control reviews and generate reports to support account accuracy, record maintenance, policy compliance, and internal audits.
• Support consumer and home equity lending activities, including post-funding tasks, loan file maintenance, loan check processing, and document management.
• Prepare and process debt resolution documentation, including bankruptcies, garnishments, notices of intent, affidavits, and charge-off payment reports.

Requirements

• High school diploma or equivalent (GED) required.
• One month to one year of similar or related administrative, clerical, or financial services experience.

Skills

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities.
• Proficiency with Microsoft Office applications.
• Excellent communication skills.
• Ability to maintain confidentiality and work effectively in a team environment.

Benefits

• Pension plan.
• 401(k) with employer matching.
• Health, dental, vision, and prescription drug coverage.
• Life insurance and AD&D.
• Short- and long-term disability.
• Paid time off (PTO).
• Education assistance and opportunities for career advancement.
• Discounts on loans and many free services.

Pay

$20–21/hour.

Schedule

No weekend work required.