Credit Supervisor

In this role you will be focused on supporting and guiding credit operations while fostering a culture of collaboration and development. You will lead a team of credit professionals, ensuring effective credit evaluations, and balancing risk management with business growth objectives. The Supervisor will assist in implementing credit policies, monitoring portfolio performance, and supporting cross-functional initiatives to achieve financial and operational goals. This role is ideal for someone with foundational credit and leadership experience who is eager to grow into a senior leadership position.

Responsibilities

• Assist in evaluating creditworthiness and establishing credit limits to minimize financial risk while supporting business objectives
• Manage daily operations by assigning tasks, monitoring progress, maintaining schedules, and providing clear, day-to-day direction to ensure team priorities and objectives are met
• Partner with sales, finance, and operations teams to address credit challenges and support customer relationships
• Support the implementation of efficient credit processes, leveraging tools and methodologies to drive continuous improvement
• Act as an escalation point for operational challenges and policy exceptions, providing thoughtful resolutions
• Contribute to preparing credit performance reports and sharing insights with leadership to support decision-making
• Assist in the application and refinement of credit policies and procedures to ensure consistency and compliance
• Supervise, mentor, and support credit team members to foster professional growth, ensure high performance, and encourage team development through continuous improvement and learning
• Support the annual merit and equity programs for assigned team to align compensation with performance results
• Outline employee role accountabilities and expectations; manage performance to drive the right behaviors and improve results; provide real-time coaching, development activities, and stretch assignments; support employees with problem resolution
• Participate in the recruitment, selection, promotion, and alignment of qualified and diverse talent
• Encourage employee feedback through formal and informal channels; work with next-level manager to acknowledge and act on feedback to drive a trusting culture of open two-way communication, inclusivity, collaboration, and continuous improvement
• Gather data and provide input to support the creation of financial performance goals, including a revenue and expense budget, for the supervised team

Requirements

• Bachelor’s degree from an accredited college or university or equivalent experience
• Minimum of 3 years of financial reporting, operations, finance, and/or credit experience
• Ability to travel up to 5% (domestically and internationally)

Preferred Qualifications

• Previous supervisory experience
• Exposure to process improvement methodologies like Lean or Six Sigma
• Experience using financial software, ERP systems, or credit rating tools
• Ability to manage and lead a team effectively
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills to influence stakeholders and resolve conflicts
• Ability to motivate and encourage change, achieving positive results in a large, dispersed organization
• Values a diverse and inclusive work environment

Pay

The base pay range for this role is $73,600.00 - $116,400.00. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed reflect the base pay only and do not include additional variable compensation.

Benefits

• Three medical plans which include prescription drug coverage
• Enhanced fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision coverage
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) for U.S. salaried employees — no accruals and no caps
• Paid Time Off (PTO) for all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Career development, networking, and team-building opportunities