Credit Specialist

About the role

Great company. Great people. Great opportunities.

This position is not a remote position, and it requires you to be in or near the Charlotte, NC metro area.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

Responsibilities

• Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit Management
• Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters
• Collect, review, evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balances
• Aid in the negotiation of payment arrangements and plan
• Communicate progress and concerns with Credit Management Team on a regular basis
• Work with field operations to review and resolve customer billing issues and disputes
• Resolve any additional information requests, invoicing, billing issues documentation requests and disputes that may be brought up by the customers
• Other duties assigned as needed

Requirements

• Bachelor's degree or equivalent experience preferred
• 3-5 years of related finance experience (collection experience preferred)
• Strong Microsoft Office skills, particularly Excel
• Able to complete complex account reconciliations with a customer-focused approach
• Web-Based Workflow Solution software experience preferred
• Strong math and verbal/written communication skills
• Superior organizational and time-management skills
• Valid Driver's license is required

Benefits

• Paid Parental Leave
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Pay

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Schedule

Not specified