Credit Specialist
Ferguson · Los Angeles, California, United States · 1 wk ago
On-siteSales$25.04/hrFull-time
About the role
The Credit Specialist will manage a portfolio of process-focused customers and national accounts, handling purchase order delivery, invoicing, and payment through portals, as well as credit and collection functions.
Responsibilities
- Manage customers using portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
- Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
- Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
- Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
- Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
- Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
- Support enterprise business and sales objectives through efficient performance of job responsibilities.
Qualifications
- 3-5 years of experience in credit management or similar roles.
- Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
- Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
- Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.
Benefits
Ferguson offers a comprehensive benefits package that includes:
- Health, dental, and vision insurance
- Paid time off
- Life insurance
- A 401(k) with a company match
- Additional enhancements such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!
Pay
The starting wage range for this role is $25.04 - $37.56 per hour, with estimated ranges displayed monthly for salaried roles. This role is bonus or incentive plan eligible. Ferguson complies with all wage regulations.