Credit Risk Underwriter

About the role

We're Fiserv, a global leader in Fintech and payments. We move money and information millions of times a day, connecting financial institutions, corporations, merchants, and consumers. As a Credit Risk Underwriter, you'll play a crucial role in protecting the business, maintaining SLA performance, and supporting client growth.

Responsibilities

• Work on-site Monday through Friday and collaborate with underwriting, sales, and operational partners.
• Review incoming merchant processing applications and assess information to support underwriting decisions.
• Track and monitor applications throughout the underwriting process to ensure processing within service level agreements (SLAs).
• Verify the quality, completeness, and accuracy of application documentation and supporting materials.
• Use third-party resources to validate business operations, ownership details, and business demographics.
• Communicate with sales partners, merchants, and processors to resolve risk and underwriting questions or issues.
• Analyze documentation, reports, and credit data to assess merchant credit risk exposure and make recommendations.

Requirements

• 3+ years of experience in credit risk, underwriting, merchant processing, financial services, or a related risk evaluation environment.
• 3+ years of experience reviewing individual and business credit reports and applying findings to risk-based decisions.
• 3+ years of experience working with sales partners, merchants, processors, or similar external stakeholders to resolve underwriting or risk-related issues.
• 3+ years of experience using Microsoft Office Suite to document reviews, manage workflows, and communicate findings.
• Experience assessing application quality, interpreting supporting documentation, and using third-party verification tools to evaluate business legitimacy and credit exposure.
• Bachelor's Degree in finance, business, accounting, economics, or a related field, or equivalent combination of education, related experience and/or military experience.

Qualifications

• Experience in the merchant processing industry.
• Knowledge of card brand rules and regulations.
• Experience supporting underwriting workflows tied to service level agreement (SLA) performance.
• Experience evaluating small business or merchant application documentation.

Skills

• Strong analytical skills.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office Suite.

Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.