Credit Representative

About the role

As a Credit Representative, you will play a critical role in supporting the financial health of the business by managing customer accounts and ensuring timely collection of receivables. Acting as a business partner to Commercial, you will help balance strong customer relationships with disciplined credit and collections practices.

What you'll do

• Manage an assigned portfolio of customer accounts and drive timely collections
• Execute collection activities including calls, emails, and follow-ups
• Monitor aging reports and proactively address delinquent accounts
• Negotiate payment commitments and support resolution of outstanding balances
• Identify credit risks and escalate concerns
• Partner with Sales, Customer Service, and Finance to resolve account issues
• Maintain accurate records and ensure compliance with credit policies

What you'll bring

• 2–3 years of experience in Accounts Receivable, Credit, Collections, or related field
• Experience working directly with customers to resolve payment issues
• Strong communication, negotiation, and analytical skills
• Ability to manage priorities and work independently
• Proficiency in Excel and Microsoft Office

Why Join DeLaval?

• Be part of a global leader in dairy technology and innovation
• Work in a culture built on collaboration, accountability, and impact
• Play a key role in shaping the future of sustainable food production
• Lead with purpose and visibility at the executive level

Education

A high school diploma is required; an Associate’s or Bachelor’s degree in Finance, Accounting, or a related field is preferred.