Credit Maintenance Specialist - Train Onsite Work from Home Salary up to $20/hourly - Johnson City, TN

About the role

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities

• Interact with clients assigned through inbound calls and process queue work
• Absorb and record data related to credit exposure, obligors, and facilities in relevant credit systems in coordination with the Operations - Services team
• Analyze information to judge credit worthiness
• Aid in client issue resolution and addressing credit needs
• Aid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standards
• Aid in ensuring consistency and quality of process across the company
• Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

1-3 years of relevant experience

Experience in credit, lending, and working within a financial department

Demonstrated skills in analyzing and interpreting financial documents such as tax returns, annual statements, balance sheets, and signature validations

Proficient computer skills with a focus on Microsoft Office applications (Word, Excel and PowerPoint)

Basic knowledge of the organization and its policies required

Consistently demonstrates clear and concise written and verbal communication

Qualifications

High School diploma or equivalent

Skills

For complementary skills, please see above and/or contact the recruiter

Benefits

Competitive rates up to $20 per hour

Day 1 Health Benefits!

State of the Art facility

Flexible Work Strategies

Collaborative team environment

401(k) match

Tuition Reimbursement

Dental Insurance

Vision Insurance

Paid parental leave

Paid time off

Full time only - 40 hours per week

Available offerings may vary by jurisdiction, job level, and date of hire

Pay

$40,960.00 - $53,440.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Citi offers competitive employee benefits, including:

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs

For additional information regarding Citi employee benefits, please visit citibenefits.com.

Schedule

Full time only - 40 hours per week

Job Family Group

Operations - Services

Job Family

Credit Maintenance

Time Type

Full time

Primary Location

4721 LAKE PARK DRIVE - JOHNSON CITY

Anticipated Posting Close Date

Jul 14, 2026