Credit Controller
CMS UK · Sheffield, TX · 1 mo ago
AccountingFull-time
About the role
You can expect to get involved in a variety of work including:
- Supporting a Practice Group in the management of the Firm's debtors whilst maintaining good client relationships
- Delivering high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation
- Aiding in identifying and implementing ways to develop and deliver products and services to meet client objectives and business needs
- Aiding in identifying and implementing process improvements that maximise efficiency and effectiveness
- Aiding in identifying and executing ways to develop and enhance relationships with clients
- Enforcing CMS credit policies including query resolution and treatment of bad/doubtful debt
- Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines
- Liaising with external and internal clients to progress payment of invoices
- Handling client queries, escalating to the Practice Group or Partner as required
- Engaging in discussions with the Practice Group team on debtor issues
- Maintaining up to date bad and doubtful debt provisions
- Working with the Debt Recovery Team in minimising overdue debt
- Account reconciliations to ensure correct allocation of Funds received
- Production of manual statements
Responsibilities
You can expect to get involved in a variety of work including:
- Supporting a Practice Group in the management of the Firm's debtors whilst maintaining good client relationships
- Delivering high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation
- Aiding in identifying and implementing ways to develop and deliver products and services to meet client objectives and business needs
- Aiding in identifying and implementing process improvements that maximise efficiency and effectiveness
- Aiding in identifying and executing ways to develop and enhance relationships with clients
- Enforcing CMS credit policies including query resolution and treatment of bad/doubtful debt
- Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines
- Liaising with external and internal clients to progress payment of invoices
- Handling client queries, escalating to the Practice Group or Partner as required
- Engaging in discussions with the Practice Group team on debtor issues
- Maintaining up to date bad and doubtful debt provisions
- Working with the Debt Recovery Team in minimising overdue debt
- Account reconciliations to ensure correct allocation of Funds received
- Production of manual statements
Requirements
We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role you must meet the following skills and experience:
- Knowledge of credit control process
- Knowledge of a legal billing system would be beneficial
- Proficient in MS Excel and Word
- Excellent written and verbal communication skills with the ability to communicate at all levels
- Analytical skills to resolve queries
- Shows flexibility in approach
- Works to given time frames and anticipates likely workflows
- Account management desirable but not essential
Qualifications
We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role you must meet the following skills and experience:
- Knowledge of credit control process
- Knowledge of a legal billing system would be beneficial
- Proficient in MS Excel and Word
- Excellent written and verbal communication skills with the ability to communicate at all levels
- Analytical skills to resolve queries
- Shows flexibility in approach
- Works to given time frames and anticipates likely workflows
- Account management desirable but not essential
Skills
We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role you must meet the following skills and experience:
- Knowledge of credit control process
- Knowledge of a legal billing system would be beneficial
- Proficient in MS Excel and Word
- Excellent written and verbal communication skills with the ability to communicate at all levels
- Analytical skills to resolve queries
- Shows flexibility in approach
- Works to given time frames and anticipates likely workflows
- Account management desirable but not essential
Benefits
To name a few, these include:
- Competitive basic salary (reviewed annually)
- Flexible, hybrid working policy
- Generous bonus scheme
- Up to 25 days holiday (rising to 28 days with service)
- Holiday exchange scheme
- Private medical insurance
- Enhanced parental leave
- Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010