Credit & Collections Specialist

Job Details

We are seeking a dynamic and experienced Credit Collections Clerk to join our high-performing team.

• Manage and maintain all aspects of credit and collections activities.
• Ensure timely and effective collection of all debts and customers’ payments.
• Negotiate with clients in non-payment cases.
• Maintain accurate and up-to-date customer data.
• Monitor and report on deviations from credit standards.
• Ensure the achievement of set targets for collections and delinquency.
• Work closely with the sales team to resolve credit issues.
• Prepare reports on account status and collection activity.
• Develop and implement strategies to increase the number of successful collections.
• Adhere to all relevant legal regulations and internal policies.

Qualifications

• A minimum of 2+ years of experience in credit and collections, preferred but not required.
• Proven experience in customer service.
• Strong understanding of financial processes, including billing and collections procedures.
• Excellent communication and negotiation skills.
• High degree of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong analytical skills and ability to resolve complex problems.
• Ability to work independently and manage multiple priorities.
• High level of integrity and trustworthiness.
• Bachelor’s degree in Finance, Accounting, or related field is preferred.

Why Join Us?

• Join an established and growing industry leader with a strong reputation and decades of success.
• Become part of a collaborative team where your contributions are valued and recognized.
• Enjoy a stable work environment with long-term career growth opportunities.
• Gain exposure to both credit and collections functions, allowing you to expand your professional skill set.
• Work in a fast-paced business that serves a diverse customer base across a thriving industry.
• Be part of a company that promotes teamwork, professional development, and internal advancement.
• Competitive compensation, comprehensive benefits, and a culture focused on employee success.

Job Details

We are a leading wholesale distributor serving the beauty industry with a broad portfolio of professional products and solutions. For decades, we have built our reputation on exceptional customer service, strong industry relationships, and a commitment to operational excellence. Our success is driven by dedicated employees who take pride in delivering value to customers every day. As we continue to grow, we remain focused on fostering a collaborative, team-oriented culture where employees have the opportunity to learn, contribute, and build rewarding careers.

About the Role

The ideal candidate will be responsible for managing and securing revenue by verifying and posting receipts, resolving discrepancies, and ensuring all accounts are up to date. This role requires excellent communication skills, a strong understanding of financial processes, and a keen eye for detail.

Responsibilities

• Manage and maintain all aspects of credit and collections activities.
• Ensure timely and effective collection of all debts and customers’ payments.
• Negotiate with clients in non-payment cases.
• Maintain accurate and up-to-date customer data.
• Monitor and report on deviations from credit standards.
• Ensure the achievement of set targets for collections and delinquency.
• Work closely with the sales team to resolve credit issues.
• Prepare reports on account status and collection activity.
• Develop and implement strategies to increase the number of successful collections.
• Adhere to all relevant legal regulations and internal policies.

Requirements

• A minimum of 2+ years of experience in credit and collections, preferred but not required.
• Proven experience in customer service.
• Strong understanding of financial processes, including billing and collections procedures.
• Excellent communication and negotiation skills.
• High degree of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong analytical skills and ability to resolve complex problems.
• Ability to work independently and manage multiple priorities.
• High level of integrity and trustworthiness.
• Bachelor’s degree in Finance, Accounting, or related field is preferred.

Skills

• Excellent communication and negotiation skills.
• High degree of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong analytical skills and ability to resolve complex problems.
• Ability to work independently and manage multiple priorities.
• High level of integrity and trustworthiness.

Benefits

• Competitive compensation.
• Comprehensive benefits.
• A culture focused on employee success.

Pay

$24 - $29 per hour

Schedule

Not specified