Credit Collections Representative

We are looking for a Credit Collections Representative to support a manufacturing organization in Brisbane, California. This Long-term Contract opportunity is ideal for an individual who can manage overdue accounts, help evaluate incoming credit information, and maintain productive communication with customers and internal stakeholders. The role plays an important part in protecting cash flow, keeping account records accurate, and supporting sound credit practices across the business. Responsibilities:• Contact customers regarding past-due balances and drive timely resolution through clear, service-focused communication.• Review account activity and update customer records in accordance with established credit and collection procedures.• Track payment commitments, document collection efforts, and coordinate follow-up actions to improve recovery outcomes.• Assist with the front-end credit application process by gathering and organizing information for management review and approval.• Escalate credit matters that fall outside standard authority levels to the appropriate finance leadership for guidance.• Monitor accounts receivable aging and cash receipt reporting to identify risk, prioritize collection efforts, and maintain visibility into outstanding balances.• Collaborate with internal teams to resolve billing questions or account discrepancies that may delay payment.• Perform additional collection and credit support duties as needed to meet departmental objectives. • At least 2 years of experience in collections, accounts receivable, or a related credit-focused role. • High school diploma or equivalent required. • Working knowledge of commercial collections, consumer collections, and standard billing collection practices. • Strong written and verbal communication skills with the ability to handle sensitive account discussions effectively. • Ability to maintain accurate records, manage follow-up tasks, and stay organized across multiple accounts. • Proficiency with Microsoft Office Suite or similar business software. • Detail-oriented judgment to recognize when issues should be escalated for credit review or management input. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.