Credit & Collections Coordinator

About the role

This position is responsible for performing all the administrative work related to the accounts receivable, billing, credit and collections and performing the preparation of the detailed support for each of the accounts. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities

• Perform customers credit reviews and maintain customers files.
• Prepare and send invoices for customers.
• Responsible for collections, sending statements, etc.
• Respond to customers inquires and requests.
• Respond and support sales and operations requests.
• Aids supervisor with monthly reporting.
• Responsible for preparing and reviewing AR Aging reports on a weekly basis, including account maintenance, preparing bad debt reserve, etc.
• Prepare monthly key performance indicators (KPI’s).
• Invoice compliance review for accuracy, coding, and enter into the accounting ledger.
• Aids with customer claims.
• Performs other duties as assigned.
• Performs all functions in accordance with operation and safety guidelines.

Qualifications

• Required: Minimum of five (5) years’ experience in accounting, billing, credit, and collections, or an Associate’s Degree in Accounting, Finance and Audit with three (3) years of experience, or Bachelor’s Degree in Accounting with one (1) year of experience (experience in shipping, warehousing, and logistics is a plus).
• Experience with collection calls and correspondence.
• Must possess a High School diploma or GED equivalent.
• Proficient in MS Word, Excel, and Outlook (AS-400, JD Edwards, Sage a plus).
• Strong attention to detail and possess great verbal, and written communication and interpersonal skills.
• Must possess strong initiative and the ability to work independently with limited supervision.
• Possess organizational and time management skills with ability to multitask and prioritize.
• Ability to think logically, follow procedures, instructions and make sound decisions.
• Ability to consistently meet deadlines.
• Must be able to work (flexible hours) extended hours including nights, overtime, weekends, and holidays as required.

Preferred

• Experience in shipping, warehousing, and/or in the logistics industry.

Physical Requirements

• Candidate may be subject to physicals as required along with other tests as applicable.
• The employee is regularly required to use hands to finger, handle, or feel.
• The employee frequently is required to talk and/or hear.
• The employee is continuously required to sit.
• The employee is occasionally required to stand and walk; balance; stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to ten (10) pounds.

Safety Requirements

• Report safety hazards.
• Immediately report incidents involving injury, illness, or property damage.
• Wear protective PPE (Personal Protective Equipment) as instructed or necessary.
• Comply with all company safety policies, procedures, and rules.
• Refuse any unsafe task or operation.
• Participate in safety meetings and training.