Credit & Collections Coordinator

Key Responsibilities

• Perform accounts receivable collections in accordance with company credit and collection policies, procedures, and performance metrics
• Review aged trial balance reports and proactively manage customer outreach to resolve outstanding balances
• Document and maintain detailed collection notes following all customer communications
• Investigate and resolve customer deductions; issue statements and collection correspondence as needed
• Partner with internal sales teams on matters including credit holds, credit limits, payment terms, and purchase order support
• Maintain accuracy and integrity of customer account data, including Accounts Payable and billing information
• Complete additional assignments and projects as required

Qualifications

• Strong team orientation with a focus on achieving measurable results
• Competitive, goal-driven mindset with a commitment to exceeding expectations
• Excellent problem-solving and negotiation skills
• Ability to succeed in a high-volume, fast-paced environment
• Strong organizational skills with the ability to multitask effectively
• Positive, customer-focused attitude with strong interpersonal and communication skills

Skills & Knowledge

• High level of computer proficiency
• Strong customer service and phone communication skills
• Working knowledge of Microsoft Office (Excel, Word, Outlook)
• Strong attention to detail and accuracy
• Effective analytical and problem-solving capabilities

Education & Experience

• High School Diploma or equivalent required
• Additional education or coursework in business, finance, or accounting preferred
• Minimum of 2 years of commercial credit and collections experience required
• Prior accounts receivable experience preferred

Compensation & Benefits

Base Salary: $53,610 – $59,560

This position is located in Willingboro, NJ. View the Google Map in full screen.