Credit & Collection Specialist – Entry Level

About the role

This role is for a Credit & Collection Specialist – Entry Level, located in San Antonio, TX, with a duration of 3 months and 40 hours per week. The client is a Medical Device Company, and the job category is Accounting/Finance. This is a contract position on W2, and only US citizens or GC holders are eligible. Workdays and hours are Monday to Friday, 8am to 5pm.

Responsibilities

• Proactively monitor and reconcile customer accounts
• Identify, and facilitate the resolution of, disputed receivables
• Provide exceptional customer support, responding to account queries in a timely and professional manner
• Maintain a detailed understanding of customer contracts and how they impact the collections process
• Maintain accurate and up to date customer account documentation
• Proactively escalate to internal support partners and Sr Management as appropriate
• Identify, and communicate process improvement opportunities to Manager as appropriate

Qualifications

• 2+ years in commercial collections
• Strong analytical/problem solving skills
• Excellent communication skills (written and oral)
• Superior customer service skills
• Good Administrative skills
• Strong attention to detail and goal oriented
• Ability to prioritize and manage multiple responsibilities
• Contract Analysis
• Knowledge of collection techniques (i.e., skip tracing)
• Strong Microsoft Excel skills
• High School Degree or equivalent

Preferred qualifications include direct experience with SAP, working knowledge of Microsoft Office, experience working in a shared service center, and a Bachelor's Degree in Finance / Accounting / Economics.