Credit and Collections Representative

About the role

Be part of something bigger. At Codale Electric, we're proud of the role we've played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future.

Responsibilities

• Lien Waiver & Construction Support (Primary Focus)
• Review, prepare, and execute customer lien waivers within established guidelines
• Ensure compliance with applicable lien laws across supported states (AZ, CO, NV, UT)
• Support pre-lien, bond claim, and construction documentation processes
• Cook with credit team and customers to resolve lien-waiver or lien related issues
• Customer & Sales Support
• Serve as the primary contact for customer inquiries related to accounts and lien documentation
• Partner with Sales and Branch teams to resolve issues quickly and effectively
• Provide timely, accurate responses while maintaining a strong customer experience
• Credit & Collections Support
• Assist in monitoring past due accounts and support collections efforts as needed
• Process payments (CC, ACH) and assist customers with online account access
• Research and resolve payment discrepancies
• Escalate identified risks appropriately
• Account Setup & Credit Support
• Manage customer account setup and ongoing account maintenance
• Review credit applications for completeness and collect required documentation
• Maintain accurate and compliant customer credit files
• Support shared mailbox workflow and meet service level expectations
• Reporting & Systems
• Support A/R reporting and aging reviews
• Utilize systems including Eclipse, BillTrust, GETPAID, and other credit tools

Qualifications

• 2–5 years of relevant experience (construction, credit, or collections preferred)
• Working knowledge of lien waivers and construction documentation strongly preferred
• Experience supporting customer accounts or credit operations preferred
• Strong customer service orientation and problem-solving skills
• Notary Public certification preferred
• Proficiency in Microsoft Office (Outlook, Excel, Word, MS Teams, Co-pilot)

Benefits

• 401K Plan
• Competitive Medical Plans (medical, dental, and vision)
• Paid Vacation, Paid Sick, Paid Personal, Paid Holidays
• Flexible Spending Accounts (Health and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Long-term and Short-term Disability
• Life Insurance
• A Definitive Career Path

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.