Credit and Collections Analyst

About the role

The Credit and Collections Analyst is responsible for administering credit and collections programs, including investigation of credit risk in customers and suppliers, and designing and implementing processes to improve cash flow and reduce receivables. Located in Waukesha, WI, the role reports to the Controller and is a full-time, exempt position. Wildeck, headquartered in Waukesha, Wisconsin, is a subsidiary of Holden Industries and a 100% employee‑owned company. As the largest U.S. manufacturer of industrial steel work platforms (mezzanines), vertical lifts (VRCs), rideable material lifts (RML), safety guarding products, industrial ladders, crossovers, and more, Wildeck has served the distribution industry for nearly 50 years.

Responsibilities

• Investigates and verifies the financial status and reputation of prospective customers and recommends acceptance or rejection of customer credit applications.
• Establishes credit limitations on customer accounts in accordance with established company policy and terms.
• Assists in the review of customers needing special terms by providing objective financial information for a sound business decision.
• Plans and maintains a program for the systematic review of accounts receivable reports and the expedited collection of outstanding receivables.
• Prepares documents to facilitate in the collection of accounts receivable such as lien waivers and promissory notes.
• Submits delinquent accounts to corporate counsel or outside agency for collection including lien filing.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field, or a combination of equivalent education, experience and training.
• Minimum five years of credit and collections experience within a manufacturing/distribution environment.
• Experience with Epicor or other ERP strongly preferred.
• Physical requirements include twisting, turning, grasping, reaching, kneeling, crawling, pulling, extended periods of standing, ability to lift 25 pounds.

Skills

• Strong verbal, written and interpersonal communication skills to enable building trusting relationships with customers and co-workers, and presenting information to diverse audiences.
• Analytical, self‑starter, with the ability to research, compile, analyze, and interpret data.
• Continuous improvement mindset and the ability to implement process improvements, drive best practices, and manage through change.

Benefits

• Comprehensive total rewards package.
• Three different health plans.
• Dental coverage.
• Vision coverage.
• Life insurance.
• Short‑ and long‑term disability.
• Identity protection service.
• Paid parental leave.
• Employee assistance program.
• Continuing education.
• Generous paid‑time‑off.
• Nine paid holidays.
• Retirement plans include the Employee Stock Ownership Plan (ESOP) and 401k.
• Contributions to the ESOP are made by the Company annually based on profitability.
• As an employee‑owned company, employees are shareholders with the ability to directly impact profitability and share in the rewards.