Credit & Accounts Receivable Specialist

About the role

We are seeking a friendly, detail-oriented Credit & Accounts Receivable Specialist to take ownership of key credit and collections functions across multiple locations.

Responsibilities

• Review and process credit applications for multiple locations
• Manage the credit application process from initial review through completion
• Follow up with operations teams regarding tickets and ensure appropriate accounting entries are recorded
• Maintain accuracy and completeness of records related to credit and collections activity
• Conduct customer collection outreach through phone calls and email
• Monitor outstanding accounts and follow established procedures for past-due balances
• Escalate significantly delinquent accounts in accordance with company processes
• Coordinate secondary approval of credit decisions when necessary
• Work closely with internal teams to resolve account discrepancies and outstanding items
• Support the development and implementation of lockbox processes
• Help streamline processes across dealership locations by taking ownership of the overall credit and collections function
• Identify opportunities to improve consistency, efficiency, and accountability across locations
• Perform other related accounting and administrative duties as needed

Qualifications

• Previous experience in credit, accounts receivable, collections, accounting, or a related field
• Strong customer service and communication skills
• Comfortable making collection calls and communicating professionally by email
• Excellent attention to detail and follow-through
• Strong organizational and time-management skills
• Ability to review financial information and make sound decisions within established guidelines
• Comfortable working in a fast-paced environment with competing priorities
• Strong computer and data-entry skills; experience with accounting or ERP systems is a plus
• A positive, approachable personality with a professional and team-oriented attitude

Benefits

This position is eligible for health, dental, vision, and 401(k).