Credentialing Specialist

Responsibilities

• Acts on behalf of and conserves an executive’s time by attending meetings, reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications.
• Promptly and efficiently manages incoming phone calls by screening and/or directing incoming calls to the appropriate party.
• Receives, greets, and directs patients and guests, in person or via telephone.
• Manages multiple calendars; coordinates and schedules meetings and conference calls within the department, interdepartmentally, and/or with external parties.
• Prepares, edits, and keeps detailed logs of correspondence, reports, contracts, presentations. Makes travel, meeting, and special event arrangements; creates and organizes travel itineraries. Anticipates and prepares materials needed by the team for meetings, correspondence, appointments, etc. that may include privileged and confidential information.
• Processes expense reports and supporting documentation.
• Maintains inventory of office supplies by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies.
• Maintains a professional appearance and a clean, safe environment.
• Respects patients by recognizing their rights; maintaining confidentiality.
• Utilizes technology, including specialized software as applicable, to maximize productivity.
• Performs word processing; creates Excel spreadsheets and PowerPoint presentations; prepares reports.
• Develops and maintains electronic files as necessary.
• Prioritizes and manages multiple projects simultaneously; solicits, researches, and compiles supporting materials for projects; follows through on issues in a timely manner.
• Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Inventory scan and barcoding.

Qualifications/Requirements

• Experience: Previous administrative, clerical, or secretarial experience, preferred.
• Education: High school diploma or equivalent, required.
• Licenses / Certifications Other: Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).