Credentialing Asst

About the role

This position provides clerical and secretarial support to department staff and managers, reporting to the department manager or director.

Responsibilities

• Act as the initial contact and correspondence for all new applicants to Beaumont Health.
• Receive applicants' requests for membership, enter applicant information into the Credentialing database to create a stub record, add required modifiers, analyze provider data, and identify appropriate privileges and applications to be sent.
• Send relevant applications and privileges to applicants; work with hospital MSO to determine correct documents if needed.
• Receive and assess applications for completeness, correspond with applicants to obtain missing documentation, assign to credentialing coordinators, and manage initial correspondence.
• Monitor and manage the application queue to ensure equal distribution of workload; notify leadership of any workload imbalances.
• Maintain and proactively update the provider demographics database on a weekly cadence.
• Respond to IT provider EMR requests in a timely manner, review and enter requests into credentialing systems, and notify stakeholders to activate physician accounts.
• Use computer software including Microsoft Office (Word, Excel, PowerPoint, Outlook), Cactus, Kronos, PeopleSoft, and Teams.
• Manage department US Postal Service mail, email box, and voicemail; triage correspondence to the internal team and notify leadership of any concerns or complaints.
• Monitor and maintain department supplies and par levels; own the purchasing process, including entry, review of quotes, and submission of payments.
• Serve as system administrator for key applications outside of BH, including iChat, Credentialing Resource Center, and HC PRO.
• Manage monthly application fees (20–40k), reconcile payments (physical checks and Cost Center transfers for employed applicants), and submit to finance.
• Participate in all department initiatives.
• Cross-train on basic Data Tech duties to ensure smooth operational function, including malpractice updates and Lara licensing changes/updates in the system.
• Partner with the Onboarding team on employment status, site needs, contract completion, and log status into the Onboarding tracking system; provide applicant status updates to Onboarding and site inquiries.
• Possess knowledge of the credentialing process and workflows to support credentialing coordinators and leadership.
• Responsible for the Kronos process, including time variations, for the corporate credentialing department.
• Provide project administrative support, compile correspondences for agendas, distribute meeting materials, take and distribute meeting minutes, and save department data on the S drive.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Willingness to participate in credentialing webinars and learning opportunities.
• 5 years of relevant experience, preferably in business or healthcare.

Preferred Qualifications

• Professional courses in business or healthcare.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized healthcare to our patients, members, and communities. We are committed to cultivating and investing in our team members. Our top-notch teams are comprised of collaborators, leaders, and innovators who continue to build on one shared mission: to improve health, instill humanity, and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Schedule

• Employment Type: Full time
• Shift: Day (United States of America)
• Weekly Scheduled Hours: 40
• Hours of Work: 8:00 a.m. – 4:30 p.m.
• Days Worked: Monday – Friday
• Weekend Frequency: N/A

Location

SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd
Department: Med Staff Credentialing - Diversified East WB Mkt