Credentialing and Medical Staff Services Specialist Health Program Associate | Office/On-site #260818-4406FP-001

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a Health Program Associate to serve as the Credentialing and Medical Staff Services Specialist within the Connecticut Valley Hospital (CVH) system. This specialized administrative role manages, monitors, and maintains credentialing and privileging functions for practitioners across the hospital, ensuring compliance with regulatory standards and supporting the safe delivery of clinical care.

About the role

In this role, you will:

• Plan, coordinate, and oversee the hospital-wide credentialing and privileging program.
• Manage timely credentialing actions, committee reviews, and regulatory compliance.
• Coordinate verification and reporting with state licensing boards, NPDB, educational institutions, and credential verification organizations.
• Work collaboratively across clinical and administrative departments to ensure continuous monitoring and compliance with Joint Commission and medical staff standards.
• Serve as the primary liaison among medical staff leadership, licensing boards, accrediting bodies, and external partners.
• Prepare credentialing, privileging, and performance-monitoring reports for hospital leadership.
• Develop and maintain standardized workflows, policies, timelines, and quality measures supporting efficient and compliant operations.
• Provide subject matter expertise, technical guidance, and high-level administrative support to CVH leadership.
• Perform complex administrative duties to support medical staff governance and hospital operations.

About Us

DMHAS is a healthcare agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. Established in 1868, CVH serves as the State's premier public hospital for mental health treatment. As the largest facility within DMHAS, it features 17 inpatient units across Middletown and Hartford campuses, encompassing general psychiatry and addiction services. CVH offers comprehensive inpatient and outpatient psychiatric care, substance abuse treatment, and specialized services for pregnant women and individuals with dual diagnoses. Specialties include geriatric and special services, an integrated mental health network for older adults, and young adult services. Additionally, CVH houses the Traumatic Brain Injury (TBI) program, addressing survivors' needs through community reintegration, independent living skills development, vocational and educational training, psychiatric assessments, speech and physical rehabilitation, and individual and family counseling.

Schedule

• Full-time (40 hours per week), Monday - Friday, 8:00 AM - 4:30 PM (First Shift).

Benefits

• Comprehensive benefits package (visit the State Employee Benefits Overview page for details).
• Opportunities for leadership development, professional growth, and continued learning.
• A supportive environment that values collaboration, compassion, and work/life balance.

Requirements

• Seven (7) years of professional experience in a health organization.
• One (1) year of the General Experience must have been in health care program administration, a health systems agency, or other health care organization in at least one of the following areas:
  • Grant writing or monitoring;
  • Formal program planning, development, management, or evaluation;
  • Program consultation;
  • Public relations activities.
• For state employees, this experience is interpreted at the level of a Health Program Assistant 2.

A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment. All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.

Skills

• Considerable knowledge of:
  • Purposes, plans, objectives, and programs of public health agencies, including changing patterns of preventive medicine and environmental health;
  • Relationships between risk factors and evidence of health problems;
  • Changing aspects of social-medical philosophies;
• Knowledge of:
  • Research and evaluation design methodologies;
  • State and community organizations and programs involved in the field of public health and medical care;
• Considerable interpersonal, oral, and written communication skills;
• Considerable ability to plan, organize, and direct a complex technical program;
• Ability to:
  • Analyze, evaluate, and interpret data;
  • Lead and train staff.

A health care organization is defined as an entity involved in the delivery or administration of health services.