Cred/Collections Rep

Credit/Collections Rep

Note: Credit experience is helpful but can be taught internally.

• Manage portfolio of approximately 800-1,000 customer accounts
• Review aging reports daily
• Conduct collection efforts through phone and email
• Follow up on outstanding balances and payment issues

• Maintain regular communication with customers
• Resolve payment disputes and account discrepancies
• Manage large volumes of customer correspondence

• Assist with reviewing credit applications
• Support credit limit recommendations
• Work within established company credit guidelines

Administrative & Reporting Functions

• Manage high email volume
• Utilize Excel for aging reports and account tracking
• Update account records and documentation

Compensation & Benefits

Note: Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).