Creative Operations Lead, US, Brand Partnership Studio

Key job responsibilities

• Own the lifecycle of complex creative operations programs spanning multiple teams across BPS, Twitch, and Amazon
• Develop and implement operational frameworks that scale creative production capabilities while maintaining quality
• Establish and track operational metrics (KPIs) to measure efficiency, quality, and team productivity
• Lead capacity planning and resource allocation to optimize team utilization and project delivery
• Drive both tactical execution and strategic planning for creative operations initiatives
• Manage large-scale initiatives that support organizational roadmaps and business objectives
• Present program status, risks, and recommendations to Directors and VPs
• Influence technology and tooling decisions that impact creative operations
• Train teams on new procedures and provide ongoing support to ensure successful adoption
• Maintain in-house knowledge repositories

About the team

The Brand Partnership Studio (BPS) brings streamers visibility and value across Twitch and Amazon through strategic brand partnerships. We enable brands to win in the creator economy by delivering what their target audiences and Twitch viewers want - programs that harness Twitch streamers and community behaviors with compelling content and tech.

Basic Qualifications

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs
• Experience communicating results to senior leadership

Preferred Qualifications

• Experience with Salesforce and Tableau