Creative Operations Coordinator

About the role

The Creative Operations Coordinator plays a key role within Marketing strategy, campaigns, brand identity, lead generation, email/direct marketing, content, events, market research, and analytics. This position focuses on operational control, ensuring that creative operations are well-coordinated, traceable, and aligned with marketing objectives.

The role requires maintaining clear visibility of confirmed facts, pending dependencies, and exceptions while executing creative operations coordination. Decisions and actions must reflect the specific demands of the marketing environment.

Responsibilities

• Coordinate creative operations with business support, ensuring each checkpoint leaves a visible source, owner, status, and next action within marketing strategy, campaigns, brand identity, lead generation, email/direct marketing, content, events, market research, and analytics.
• Review and track logistics role documentation (e.g., Park 6) for creative operations coordination, maintaining visibility of source, owner, status, and next steps.
• Document workflow and deadline management to ensure operational control and traceability in creative operations.
• Maintain comprehensive documentation and reporting for creative operations, ensuring clarity and accountability.
• Reconcile quality control with source verification to prevent errors and downstream rework.
• Apply data accuracy while managing evidence and deadlines in creative operations workflows.
• Document process compliance and escalate issues with clear reasoning, ensuring alignment with marketing objectives.
• Exercise judgment in follow-up actions, particularly when creative operations depend on external confirmations rather than assumptions.
• Ensure the role-specific handoff test is met: creative operations coordination, data accuracy, and reporting must be current and traceable for work to be considered complete.

Qualifications & Skills

• Proficiency in using logistics workflows (e.g., Park 6) for creative operations coordination within a marketing context.
• Strong ability to maintain operational control under the demands of marketing strategy, campaigns, brand identity, lead generation, email/direct marketing, content, events, market research, and analytics.
• Experience in documenting process compliance, issue escalation, and decision-making with clear reasoning.
• Attention to detail in data accuracy, deadline management, and follow-up actions.
• Ability to keep work traceable, unresolved items owned, and errors surfaced before they lead to rework.

Pay

Base salary: $41,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.