Creative Director, One Team (IT)

Job Description

Responsibilities

• Set the creative “vision” for campaigns – one that is based on our brand vision, product truths, customer insights and knowledge of the customer journey.
• Work cross-functionally with a range or stakeholders – acting as a strategic and conceptual creative partner for development of campaigns that will land in markets around the world.
• Lead teams, contractors and/or our agency partners to create campaigns that build our brand and generate demand.
• Contribute to the creative brief process - working with strategists to translate stakeholder input into sound creative strategy that will drive impactful creative work.
• Bring digital-first thinking to every assignment/task – and partner with stakeholders to optimize digital creative in real-time based on in-market performance data.
• Champion long-term initiatives that deliver success across a broader area of impact. Ensure creative output and campaign work is efficient, scalable, and integrated.
• Actively train, mentor and manage junior-level creative team members to take creative risks and do their best work.

Qualifications

• A minimum of 15 years of experience in the creative industry – with at least 5 years working on integrated, digital-first campaigns as part of an in-house team.
• Exceptional ability to lead, influence, and work across organizational boundaries with a consistent history of cross-functional collaboration.
• Proven ability to lead by example and consistently inspire creative colleagues to create differentiating, pioneering ideas that conceptualize world-class solutions.
• Obsessed with finding the inspiring truths that lead to creative thinking that solves creative problems and propels our brand into the future.
• Strong presenter with an ability to sell creative thinking and ideas across the organization and with senior-level executives.
• Must be a believer in the power of brand - and the importance of applying the brand consistently across all customer touchpoints.
• Curious learner with a growth mindset and an ability to quickly absorb information and learn on the job.
• Experience working on B2B business (ideal, but not required).
• An expert in Adobe Creative Cloud (you can get hands-on and create great work).

Pay

For positions in this location, we offer a base pay of $162,200 - $223,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

Schedule

We offer a flexible work schedule that accommodates various work personas (flexible, remote, or required in office) depending on the nature of the work and the assigned work location. Learn more here.

Benefits

• Health plans, including flexible spending accounts,
• A 401(k) Plan with company match,
• ESPP,
• matching donations,
• a flexible time away plan and family leave programs.

Additional Information

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export license or other approval that may be required by relevant export control authorities.