Creative Director, Meta.com

Responsibilities

• Drive creative development for GTM experiences across the site, including campaign landing pages, launches, seasonal stories, promotions, and merchandising narratives that translate strategy into engaging, feature-rich customer experiences
• Partner with product management, design, and marketing teams to define GTM creative strategy, ensuring clarity of message, strong storytelling, and consistent brand expression across the site and supporting channels
• Define and evolve a cohesive creative vision that balances premium brand expression with usability, accessibility, and commerce performance
• Create compelling design proposals and narratives that demonstrate the impact of creative direction, experience strategy, and content systems applied to e-commerce
• Collaborate cross-functionally, balance the needs of stakeholders, and break down complex requirements into simple, compelling solutions
• Create, inspire, and sustain a culture of excellence with a focus on craft and quality of the work
• Collaborate with product and engineering teams to identify opportunities for product enhancements that elevate brand expression and improve the customer shopping journey
• Lead creative direction of photo, video, and 3D renders production supporting GTM and evergreen commerce needs, including on-set creative direction, brief writing, setting standards, reviewing work, and ensuring quality and consistency across markets and channels
• Establish scalable systems for product storytelling (imagery and motion) that build trust, improve comprehension, and support confident purchase decisions
• Lead the development of localized creative for multiple global markets, ensuring that it feels relevant and useful

Qualifications

• 10+ years of experience in creative direction, interaction design, UX, and visual design with proficiency designing for web and mobile
• 10+ years of experience working cross-functionally with product, design, engineering, user research, brand, marketing, merchandising, and content/production teams
• Experience leading design direction across multidisciplinary teams and identifying experience and visual design opportunities that elevate product experiences and brand expression
• Experience in using AI tooling to support concept generation, ideation, and scaled image generation asset pipelines
• Experience building and shipping e-commerce and/or consumer product experiences across a variety of platforms, including systems that scale across large catalogs, multiple regions, and frequent GTM cycles
• Knowledge of design principles related to design systems and brand and how they can inform UX, UI, communication hierarchy, information architecture, and user flows
• Experience working across various styles and mediums including photography/art direction, motion/animation, and interaction design
• Experience owning creative direction for production workflows (photo/video/3D renders), including working with agencies, freelancers, and external partners
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies