Crawlspace Crew Lead

About the role

Hawx Pest Control is a technology-driven company dedicated to protecting public health through innovative pest management practices. Our company culture emphasizes teamwork, personal and professional growth, and a commitment to delivering exceptional customer service.

Job Summary

The Specialty Services Crew Lead oversees and leads a team of technicians in providing specialty pest management services. This role supports the General Manager by managing daily operations, ensuring quality, safety, and compliance with company standards and regulations.

Details

This is a full-time position with a salary range of $20.00 - $26.00 per hour.

Requirements

• Lead and supervise technicians performing specialty services, ensuring proper work quality, safety, and professionalism.
• Support the development of team members through 1:1 development dialogue discussions.
• Cook up daily work assignments, schedules, and job readiness with the GM.
• Provide on-site guidance and ensure correct execution of service protocols.
• Conduct pre- and post-job inspections to verify compliance with company standards.
• Support the GM with necessary paperwork, quality control checks, and operational metrics.
• Perform and oversee rodent exclusion work, including sealing entry points, installing exclusion materials, and assessing structural vulnerabilities.
• Lead rodent trapping programs, including trap placement, monitoring, and removal.
• Oversee and assist with attic insulation removal, installation, sanitation, and pest-grade insulation application.
• Perform termite control services, including liquid treatments, trenching, rodding, drilling, and Sentricon bait station installation and monitoring.
• Support or lead specialty jobs such as wildlife services, bed bug treatments, German cockroach programs, flea treatments, and other ancillary pest or remediation services.
• Ensure proper use of PPE, tools, equipment, and chemical products.
• Exemplify safe performance of job duties and adhere to safety policies and procedures.
• Reinforce a culture of safety within the team.

Qualifications

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and energizes people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with team members from different departments.
• Emotionally Intelligent, Strong Communicator: Effectively conveys ideas and information in a way that is suited to different audiences and personalities. Actively listens to team members and incorporates feedback and insights gained from others.
• Tech Literate: Proficient with commonly used documents and software (word processing, spreadsheets, etc.) and capable of learning new software in a fast-paced environment. Familiarity with Google Workspace tools is a plus.
• Problem-solver: Prioritizes understanding the problem over chasing new solutions. Pays close attention to the details and has a keen sense for what’s not working and how it can be improved.
• Operational Efficiency: Understands operational processes and workflow optimization strategies to enhance productivity and efficiency.
• Organization and Time Management: Able to prioritize tasks while staying on top of multiple workflows in process and to achieve those tasks on time and on target.

Experience & Other Requirements

• Must pass required background check and drug screening and motor vehicle record.
• Must be 21 years or older with a valid driver's license.
• Must have Field Representative Branch Two and Field Representative Branch Three licenses.
• Certified in Sentricon, termite liquid applications, wildlife trapping, or structural exclusion.
• Prior crew lead or supervisory experience.
• Experience with attic remediation, insulation, or moisture control services.
• Works well in the presence of all pests.
• Able to perform physical labor, including bending, lifting, sitting, stretching, reaching, and crouching.
• Able to lift at least 50 pounds.

Benefits

• Medical, dental, vision, life insurance
• 401K with company match
• Pet Insurance
• PTO and Paid Holidays
• On Demand Pay
• Employee Assistance Program (EAP)
• Short and Long Term Disability

Company Information

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.