CPS Supervisor (Family Safety Supervisor I)

About the role

This position includes a signing bonus of $2,500 (full-time) for new county hires. It leads a team of professionals conducting child abuse/neglect and child sexual abuse investigations and family assessments. The role plays a critical leadership role in ensuring child safety, supporting family preservation, and guiding staff through complex and high-risk situations involving allegations of abuse and neglect.

Responsibilities

• Provides daily supervision, guidance, coaching, and support to CPS staff conducting child abuse/neglect and sexual abuse investigations and family assessments.
• Makes sure acceptable levels of quality and quantity in the delivery of services; plans caseloads, assigns cases and reviews case records and reviews and signs off on service plans, case assessments, and other reports which require supervisory review.
• Develops, revises, and implements policies, procedures, and protocols to address gaps in service delivery.
• Identifies crisis situations and provides intervention as needed to address difficult or dangerous client situations.
• Interviews job applicants and makes recommendations for hiring, prepares and conducts formal and informal performance evaluations, and handles performance and discipline issues in a timely manner and in accordance with County personnel policy.
• Approves and monitors expenditures for client services consistent with the program budget and client outcomes.
• Evaluates the effectiveness of policies and procedures and recommends changes.
• Develops and implements ongoing team training plans.
• Works with the community to identify families, children, and vulnerable adults needing services and to coordinate these services.
• Participates in intra and interagency work groups, supervisors' meetings and special projects.
• Prepares or oversees and presents narrative and statistical reports documenting the work of the unit and/or in relation to case activity.
• Promotes the attainment of agency and individual staff goals related to service access components (Automatic Call Distribution service levels, case objective outcomes, time studies, silent monitoring, and customer service surveys) through the ongoing monitoring of service requests and subsequent service delivery.

Requirements

• Minimum of a bachelor's degree in a human services field OR minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area.
• Master's degree in social work (MSW) or a related human services degree preferred.
• At least three (3) years of experience in child protective services.
• At least three (3) years of experience in child welfare.
• Experience working child sexual abuse cases.
• Experience participating on a child sexual abuse multi-disciplinary team.
• Experience in providing supervision.
• Experience in performing case management services in a child welfare setting (child protective services, foster care, adoption, family prevention, permanency planning, or domestic/sexual violence).
• Experience working with diverse multicultural population.

Qualifications

• Extensive knowledge of the principles, methods and problems of organization and management.
• Extensive knowledge of regulations, laws, policies and guidelines relating to the assigned area of social service specialization and the ability to correctly interpret and apply them accordingly.
• Thorough knowledge of the principles and practices of social work and casework practice and supervisory practice and principles.
• Thorough knowledge of current social service problems and methods/approaches to address them individually and systematically.
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions and therapeutic treatment techniques.
• Ability to accurately apply, interpret and administer regulations and guidelines relating to the assigned area of social service specialization.
• Ability to support decision making in partnership with the county legal team regarding legal issues such as those impacting parental rights, client autonomy, and client safety.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to use automated technology.
• Ability to maintain professional ethics and confidentiality of client information.
• Ability to establish and maintain effective working relationships with a variety of individuals.
• Ability to plan and direct the activities of a group of social service professionals.
• Ability to develop speeches and represent the agency on program training and workshops.
• Ability to apply strategic foresight related to potential safety issues, policy or practice issues and notify superiors for situational awareness, discussion and recommendations.

Skills

• Strong leadership, coaching, and staff development skills.
• Advanced critical thinking and decision-making abilities.
• Knowledge of child welfare practices, crisis intervention, risk and safety assessment, and family systems.
• Excellent communication, organizational, and documentation skills.
• The ability to analyze complex situations and guide staff through difficult case decisions.
• The ability to work collaboratively with diverse populations, multidisciplinary partners, and internal leadership.
• The ability to maintain professionalism and confidentiality while managing emotionally sensitive and high-risk situations.
• A commitment to equity, inclusion, and culturally responsive practice.
• The ability to adapt to changing priorities and work effectively in a fast-paced environment.

Benefits

• Flexible schedule, including evening and weekend work, participation in an on-call rotation, and responding to CPS emergencies outside of traditional business hours.
• Regular travel throughout Fairfax County and Northern Virginia is required.

Pay

The salary range for this position is $60,000 - $80,000 annually, depending on experience and qualifications.

Schedule

This position requires flexibility, including evening and weekend work, participation in an on-call rotation, and responding to CPS emergencies outside of traditional business hours. Immediate field response may be required during evenings, overnight hours, weekends, and holidays.

Application Instructions

To apply for this position, please visit our careers website and submit your resume and cover letter. No phone calls please.