Jobs · Customer Service · Texas

CPC - Representatives

TaskUs · Texas, United States · 1 mo ago
On-siteCustomer ServiceFull-time

What We Offer

TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs.

Job Summary

The CPC will be responsible for reviewing medical records and determining compliant clinical documentation for the support of diagnostic and procedural codes related to outpatient behavioral health services. The ideal candidate will have experience with medical coding in behavioral health and be knowledgeable about mental health diagnoses and treatments as well as the necessary documentation requirements. The CPC will work closely with the billing and administrative team to ensure accurate and timely submission of claims for behavioral health services and for which there has been a documentation request.

Duties and Responsibilities

  • Review medical records and verify the documentation justifies the diagnostic and procedural codes (ICD-10 CM and CPT codes)
  • Verify and abstract all medical data from patient records, including treatment plans, diagnoses, and procedures.
  • Ensure compliance with coding guidelines and regulations, including HIPAA and CMS guidelines.
  • Monitor and report on coding-related trends and issues, and make recommendations for process improvements.
  • Maintain up-to-date knowledge of coding guidelines and regulations, and attend continuing education courses as required to maintain CPC certification.
  • Maintain accurate and complete documentation of coding activities and communicate effectively with team members and other stakeholders.
  • Participate in quality improvement initiatives and other projects as assigned.

Qualifications

  • A high school diploma or equivalent; an associate's or bachelor's degree in healthcare administration, business, or related field preferred
  • CPC certification from the American Academy of Professional Coders (AAPC) or equivalent certification required
  • A minimum of 2 years of experience in medical coding, preferably in an outpatient setting or for professional services
  • Knowledge of ICD-10, CPT, and HCPCS coding systems and guidelines
  • A strong attention to detail and ability to work independently
  • Excellent communication, interpersonal, and organizational skills
  • A proficiency in Google Sheets and electronic medical record (EMR) systems

Physical Requirements

  • Ability to sit for extended periods of time
  • Ability to read and analyze medical records and coding guidelines
  • Ability to use a computer keyboard and mouse and learn new technology tools

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