Jobs · OTHR

CPC-A Certified Coder Representative

TaskUs · Austin, TX · 2 wk ago
RemoteRemoteOTHRFull-time

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has grown to approximately 45,000 employees globally, operating in twenty-three locations across twelve countries, including the Philippines, India, and the United States. The company prioritizes a People First culture, which has enabled its expansion and commitment to employee well-being.

What We Offer

  • Competitive industry salaries and comprehensive benefits packages
  • Variety of departments including Total Rewards, Wellness, HR, and Diversity
  • Inclusive environment and positive impact on the community
  • Encouragement of internal mobility and professional growth

What You'll Do

  • Detect & Correct: Audit AI-generated behavioral health notes against source session data, catching subtle clinical inaccuracies, unsupported inferences, or errors in medical terminology.
  • Evaluate Note Structure: Ensure documentation aligns with behavioral health standards, distinguishing between appropriate clinical language and inappropriate or robotic phrasing.
  • Navigate Complex Workflows: Toggle seamlessly across multi-platform, document-intensive review systems while maintaining a high level of focus.
  • Refined the AI: Apply advanced editing and proofreading skills to perfect English grammar, punctuation, and terminology, directly training the AI to write better notes.

What We Are Looking For

  • The Baseline Credential: Hold a CPC-A (Certified Professional Coder - Apprentice) from AAPC, or higher.
  • Behavioral Health Fluency: Knowledge of outpatient psychiatry, therapy, or mental health notes.
  • Advanced Clinical Grounding: Strong knowledge of medical terminology, anatomy, physiology, and pharmacology.
  • Superhuman Attention to Detail: Ability to catch missing words or contradictions that others might miss.
  • Operational Readiness: Comfort working in high-volume, document-intensive tech platforms.
  • Eligibility: Must reside in the United States and have legal authorization to work in the U.S.
  • Top-Tier Bonus Points (Strongly Preferred): Prior experience in AI evaluation, data annotation, or HITL review programs; familiarity with telehealth documentation or editing AI-generated clinical content; experience in a BPO or managed services environment within healthcare or health tech.

Why This Role is Different

This position focuses purely on the clinical integrity of the text, allowing you to use your credential to solve a cutting-edge tech problem. Unlike traditional coding roles, you get to use your credential to ensure that providers get flawless notes and patients get safer care.

How We Partner To Protect You

To protect you, TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

TaskUs believes that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business.

EEO

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

Req Id

R_2606_7783

Posted At

Mon Jun 15 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

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