CPaaS FinOps Lead

What You'll Do

• Ownership of our vendor contracts and relationships with our SMS/MMS, RCS, Email, and WhatsApp vendors
• Analyze and maintain pricing and cost data sheets and recurrently produce up-to-date cost sheets based on changing prices.
• Constantly reevaluate prices, competitive trends, margins, and customer volumes to ensure we have the most competitive rates in each region and product line
• Maintain product cost bottom line, negotiation with vendors on customer bespoke pricing requests to ensure selling strategies ensure maximization of Gross Profit & drive growth
• Support pricing input to Client RFPs and customer bespoke pricing requests
• Generate cost and product price-related reporting data to support decision-making
• Stay informed and up to date regarding different SMS & RCS product offerings, pricing trends, and industry changes

Who You Are

• Excellent interpersonal and communication skills including the ability to effectively communicate with the relevant internal stakeholders
• Exemplary analytical skills with the ability to accumulate, organize and assimilate large amounts of information & data
• Ability to own your own work and drive tasks independently to accomplish end results
• Strong data analysis experience / advanced knowledge of analytical tools (looker, excel, etc)
• Experience leveraging AI to synthesize information, and automate rote tasks
• Experience related to CPaaS Messaging (SMS & RCS) is a requirement

What We Offer

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®