Coverage Lab Courier (Full-Time, Variable Shifts)

Responsibilities

• Execute courier route assignments while driving a company vehicle maintaining specimen integrity in conjunction with NYS Health Department Regulations.
• Expedite pick-up and delivery of priority specimens.
• Courier shifts and routes will vary, and change based on health system needs.
• Communicate regularly while executing route with Logistics Dispatch via Bluetooth mobile phone in vehicle.
• Conduct the operation of company vehicle complying with all federal, state and highway regulations.
• Able to perform independently, responsible for using sound judgment and problem-solving skills in relation to client issues.
• Understand and follow company policies and procedures and respect patient confidentiality.
• Document pick-up and delivery details carefully on Route Sheet and notify the coordinator of any equipment maintenance requirements.
• Perform departmental procedures ensuring compliance with corporate, state, federal, OSHA and customer specification.
• Access, navigate and send/forward correspondence through computer related programs such as the Internet and E-Mail as well as maintain online.

Requirements

• Valid New York State Driver’s License.
• Previous customer service related work experience.
• Friendly, kind and customer service oriented.
• Excellent communication skills.
• Ability to work independently and make decisions.
• Flexible availability.
• Rochester area geographical knowledge.
• 1yr RRH Logistics Courier experience.

Qualifications

Participate in the training of new staff.

Afford to assist with route development and look for opportunities for efficiencies.

Serve as a backup to the Lead Courier when operational needs arise.

Perform departmental procedures ensuring compliance with corporate, state, federal, OSHA and customer specification.

Access, navigate and send/forward correspondence through computer related programs such as the Internet and E-Mail as well as maintain online.

Skills

Ability to perform independently, responsible for using sound judgment and problem-solving skills in relation to client issues.

Benefits

Compliance with federal, state and highway regulations.

Pay

$17.25 - $20.00 per hour

Schedule

8-hour, variable shifts, every other weekend rotation