Courtyard JFK Airport - PM Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident communication skills, both verbal and written.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart solutions.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Courtyard by Marriott New York JFK Airport offers a fast-paced, airport-adjacent workplace serving travelers from around the world. Located next to JFK International Airport with easy access to Queens, Brooklyn, Midtown Manhattan, and Nassau County, the hotel supports both business and leisure guests. Team members work in a modern environment with two meeting spaces, convenient transportation links like the JFK AirTrain and LIRR, and a 24-hour airport shuttle. It’s an ideal setting for staff who enjoy an energetic, globally connected hospitality atmosphere.