Courtesy Patrol

Location: Fort Worth, TX – Onsite
Address: 2501 Museum Way, Fort Worth, TX 76107

About the role

We are seeking a Courtesy Patrol to join our community committed to delivering outstanding protection to our residents. As a Courtesy Patrol, you will play an important role in all phases of protecting that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others!

Responsibilities

• Inspect all areas of the community for safety and fire hazards.
• Make rounds through all building hallways, stairwells, trash rooms, restrooms and storage areas.
• Patrol campus grounds.
• Document findings and notify the Director of Facilities.
• Patrol secured areas to ensure all doors are appropriately locked/unlocked.
• Immediately respond to all fire alarms. Appropriately contain fire until fire department arrives and assist department with moving residents or controlling crowds.
• Perform monthly inspection of fire extinguishers to ensure all equipment is in good working condition.
• Immediately respond to all emergency situations in order to resolve any incident which could potentially harm personnel, residents and/or visitors. Call for outside assistance as needed.
• Monitor parking practices of employees and visitors to ensure compliance with policies and procedures.
• Escort visitors, residents, and personnel to vehicles as requested.
• Deliver packages to residents’ apartments.
• Provide assistance to individuals having vehicular problems (e.g. frozen door locks, dead batteries, flat tires, etc.) as needed.
• Monitor and promote compliance with community policies such as solicitation, smoking and visiting hours.
• Timely and accurately document all incidents and emergencies in departmental log.
• Timely and accurately complete all shift reports and logs, activity log, gate log and any and all other control logs and reports as required in accordance with established guidelines.

Requirements

• High School Diploma (or G.E.D.) required.
• Minimum 2 years prior related work experience preferred.
• Previous experience in security and/or safety is preferred.
• Proficient ability to speak, read, and write English. Ability to understand business documents which are written in English.
• Ability to hear alarms and respond appropriately.
• Ability to clearly see and observe surroundings.
• Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required. Ability to log in and out of computer system and send and receive emails.
• Ability to work Voiceover Internet Protocol phone system.
• Ability to communicate verbally with residents, families, visitors and co-workers. Ability to make self clearly understood by others.
• Ability to comprehend and fulfill requirements related to safety regulations, security procedures, and community policies and procedures acquired through on-the-job training.
• Interpersonal communication skills in order to effectively resolve hostile situations.
• Ability to perform tasks with due consideration for residents in vicinity and ability to cooperate and work with other employees.

Schedule

Full-Time
Shift: Saturday and Sunday 7:00am - 7:00pm

About Buckner Retirement Services

Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors.