Courtesy Officer
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions.
We need to preserve all substantive information. Let's parse the posting.
Overview: "At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits... Join us and start your extraordinary journey today." This is like an About the role / company description. Could be "About the role" or maybe "Overview". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map Overview to About the role.
Position Summary: "The Courtesy Officer must be a law enforcement officer who provides superior customer service, possesses detailed knowledge of Company policy and procedures and performs essential functions as they relate to the accessibility of the community. This position is not a regular full-time position and is not eligible to participate in company benefits." This is a summary; could go under About the role or maybe a separate section? The instruction says only include sections when posting has real specific content. We could put Position Summary under About the role as part of prose.
Responsibilities: list of duties. We'll create Responsibilities
with - each.
Education And Experience: "High school diploma or GED equivalent preferred Must be a law enforcement officer Ability to use email to share photos and notes to support reported incidents and violations". This is qualifications/requirements. Could go under Requirements or Qualifications. The instruction includes both Requirements and Qualifications headings. We need to decide which to use. Probably Requirements for education/experience, Qualifications for physical requirements etc. But we can combine if content is thin. However we have both education/experience and qualifications (physical requirements). So we can have Requirements heading for education/experience, and Qualifications heading for physical requirements and work environment maybe.
Skills: maybe not explicitly listed; we have ability to use email etc. Could be under Skills. But we might not need a separate Skills section if content is thin. The instruction: prefer a few substantive sections over many thin ones. So we could combine education/experience and skills under Requirements or Qualifications. Let's think.
We have:
- Overview/about the role.
- Responsibilities (list)
- Education and Experience (bullet-ish)
- Qualifications (Physical Requirements, Work Environment)
- Benefits: The posting mentions benefits in Overview: "top industry pay, comprehensive benefits, and a path of upward mobility via career training and education." Also later under Company Information: "Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)". However note earlier: "This position is not a regular full-time position and is not eligible to participate in company benefits." So benefits may not apply to this position. The posting says position not eligible for benefits. Yet later they talk about benefits for RPM Living generally. Should we include Benefits section? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. The posting does mention benefits but also says not eligible. That is specific content: they state that this position is not eligible for benefits. So we could include a Benefits section stating that the position is not eligible for company benefits. However we must not invent or summarize away detail. We could include a
stating that this position is not a regular full-time position and is not eligible to participate in company benefits. That is from Position Summary. So we could put that under Benefits? But Benefits heading is for benefits details; if there are none, maybe we shouldn't create a Benefits section. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state that the position is not eligible for benefits. That's a statement about benefits (lack thereof). So we could include a Benefits section with that statement. However we also have Pay info: "top industry pay" mentioned in Overview, but not specific numbers. Also "Weekly pay for all associates working onsite at an apartment community" mentioned under Company Information. That is a statement about pay (weekly pay). However the position is not regular full-time, but still maybe weekly pay? The posting says "Weekly pay for all associates working onsite at an apartment community". That seems to be a benefit/pay statement. So we could include Pay section with that statement. However we need to be careful not to include filler like "commensurate with experience". "top industry pay" is vague but still specific content. The instruction says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "top industry pay" is somewhat vague but not exactly placeholder; it's a claim. Might be acceptable. Similarly "Weekly pay" is specific.
Schedule: The posting mentions "A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs". That's specific schedule info. So we can include Schedule section.
Thus we can have sections: About the role (overview + position summary), Responsibilities, Requirements (education/experience + maybe skills), Qualifications (physical requirements + work environment), Benefits (statement about not eligible), Pay (weekly pay, top industry pay), Schedule (flexible schedule). That's many sections but each has substantive content.
We must not repeat job title as heading. We'll not.
We must not include boilerplate: EEO, E-Verify, etc. Remove those lines.
We must not include application instructions.
We must preserve all substantive information. Let's extract all substantive sentences.
From Overview:
- At RPM, we’re in the business of extraordinary.
- We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education.
- Join us and start your extraordinary journey today.
Position Summary:
- The Courtesy Officer must be a law enforcement officer who provides superior customer service, possesses detailed knowledge of Company policy and procedures and performs essential functions as they relate to the accessibility of the community.
- This position is not a regular full-time position and is not eligible to participate in company benefits.
Responsibilities (list):
- Patrolling each section of the community daily and checking lighting conditions on a regular basis
- Make a presence in the community
- Protecting the community from theft, vandalism, disturbances, accidents, etc
- Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc
- Detect signs of intrusion and ensure the patrol of doors and gates around the community
- Provide assistance to Residents in the event of a lockout according to policies and procedures
- Enforce amenity hours according to posted closing times and properly close the Fitness Center and Pool Area
- Must always communicate openly and frequently with the Community Manager and carry a communication device while on duty
- Complete reports to document incidents, suspicious activities, vehicle violations, and minor maintenance issues on a nightly basis, and provide to the Community Manager at the end of each shift
- Provide the Community Manager with copies of Police Reports that pertain to the community
- Based on availability, assisting with Community Manager with delivering notices and handling Resident problems when requested
Education And Experience:
- High school diploma or GED equivalent preferred
- Must be a law enforcement officer
- Ability to use email to share photos and notes to support reported incidents and violations
Qualifications (Physical Requirements):
- May be required to sit or stand for extended periods of time
- Must be able to read documents, computer screens and data
- Must be able to hear and understand verbal communications in person and over the phone or computer
- May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
- Must be able to operate a computer, keyboard, mouse and other office equipment
Work Environment:
- The office is an open setting which may include bright lights, constant noises and distractions
- A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs
Company Information (benefits/pay etc):
- Join RPM Living and experience exceptional benefits designed to enhance your life.
- Weekly pay for all associates working onsite at an apartment community
- Comprehensive healthcare coverage available for all full-time, regular associates
- Employer-paid employee assistance, mental health, and wellness programs
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
- Paid time off plus floating holidays and volunteer days
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
- Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires.
- A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.
- RPM Living participates in E-Verify. (This is boilerplate/legal; should remove)
- For more information, see the E-Verify Participation Poster and the Right to Work Poster . (remove)
- RPM Living is an Equal Opportunity Employer. (remove)
- If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu. (remove application instructions)
We need to remove boilerplate/legal/EEO/E-Verify/equal-opportunity/scam-warning. So we drop the E-Verify line, the poster lines, the EEO line, the assistance line.
We also need to remove duplicated lines. Not seeing duplicates.
Now we need to decide which sections to include.
We have substantive content for:
- About the role: overview + position summary (including not eligible for benefits). Could also include the "Join us and start your extraordinary journey today." That's fine.
- Responsibilities: list.
- Requirements: Education And Experience (high school diploma/GED preferred, must be law enforcement officer, ability to use email). Could also include skills like ability to use email (that's a skill). We'll put under Requirements.
- Qualifications: Physical Requirements and Work Environment (including flexible schedule? Actually schedule is separate). We'll put physical requirements under Qualifications. Work environment maybe also under Qualifications or separate? But we have schedule separate. Work environment description: "The office is an open setting which may include bright lights, constant noises and distractions". That's substantive. Could be under Qualifications as well.
- Benefits: The posting says position not eligible for benefits. Also mentions benefits generally but not for this role. We could include a Benefits section with statement: "This position is not a regular full-time position and is not eligible to participate in company benefits." That's from Position Summary. Also we could mention that RPM Living offers benefits to full-time regular associates, but not to this role. However we must not invent. We'll just include the statement about ineligibility.
- Pay: "top industry pay" and "Weekly pay for all associates working onsite at an apartment community". Also maybe mention that pay is weekly. We'll include those statements.
- Schedule: "A flexible
stating that this position is not a regular full-time position and is not eligible to participate in company benefits. That is from Position Summary. So we could put that under Benefits? But Benefits heading is for benefits details; if there are none, maybe we shouldn't create a Benefits section. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state that the position is not eligible for benefits. That's a statement about benefits (lack thereof). So we could include a Benefits section with that statement. However we also have Pay info: "top industry pay" mentioned in Overview, but not specific numbers. Also "Weekly pay for all associates working onsite at an apartment community" mentioned under Company Information. That is a statement about pay (weekly pay). However the position is not regular full-time, but still maybe weekly pay? The posting says "Weekly pay for all associates working onsite at an apartment community". That seems to be a benefit/pay statement. So we could include Pay section with that statement. However we need to be careful not to include filler like "commensurate with experience". "top industry pay" is vague but still specific content. The instruction says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "top industry pay" is somewhat vague but not exactly placeholder; it's a claim. Might be acceptable. Similarly "Weekly pay" is specific. Schedule: The posting mentions "A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs". That's specific schedule info. So we can include Schedule section. Thus we can have sections: About the role (overview + position summary), Responsibilities, Requirements (education/experience + maybe skills), Qualifications (physical requirements + work environment), Benefits (statement about not eligible), Pay (weekly pay, top industry pay), Schedule (flexible schedule). That's many sections but each has substantive content. We must not repeat job title as heading. We'll not. We must not include boilerplate: EEO, E-Verify, etc. Remove those lines. We must not include application instructions. We must preserve all substantive information. Let's extract all substantive sentences. From Overview: - At RPM, we’re in the business of extraordinary. - We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. - Join us and start your extraordinary journey today. Position Summary: - The Courtesy Officer must be a law enforcement officer who provides superior customer service, possesses detailed knowledge of Company policy and procedures and performs essential functions as they relate to the accessibility of the community. - This position is not a regular full-time position and is not eligible to participate in company benefits. Responsibilities (list): - Patrolling each section of the community daily and checking lighting conditions on a regular basis - Make a presence in the community - Protecting the community from theft, vandalism, disturbances, accidents, etc - Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc - Detect signs of intrusion and ensure the patrol of doors and gates around the community - Provide assistance to Residents in the event of a lockout according to policies and procedures - Enforce amenity hours according to posted closing times and properly close the Fitness Center and Pool Area - Must always communicate openly and frequently with the Community Manager and carry a communication device while on duty - Complete reports to document incidents, suspicious activities, vehicle violations, and minor maintenance issues on a nightly basis, and provide to the Community Manager at the end of each shift - Provide the Community Manager with copies of Police Reports that pertain to the community - Based on availability, assisting with Community Manager with delivering notices and handling Resident problems when requested Education And Experience: - High school diploma or GED equivalent preferred - Must be a law enforcement officer - Ability to use email to share photos and notes to support reported incidents and violations Qualifications (Physical Requirements): - May be required to sit or stand for extended periods of time - Must be able to read documents, computer screens and data - Must be able to hear and understand verbal communications in person and over the phone or computer - May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds - Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: - The office is an open setting which may include bright lights, constant noises and distractions - A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs Company Information (benefits/pay etc): - Join RPM Living and experience exceptional benefits designed to enhance your life. - Weekly pay for all associates working onsite at an apartment community - Comprehensive healthcare coverage available for all full-time, regular associates - Employer-paid employee assistance, mental health, and wellness programs - Ancillary benefits including critical illness, hospital indemnity, and accident insurance - 401(k) with robust company match - Opportunities for professional development, career growth, and role-based learning plans - Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) - Paid time off plus floating holidays and volunteer days - Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) - Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. - A valid driver’s license is preferred; candidates without a license will be provided a liability waiver. - RPM Living participates in E-Verify. (This is boilerplate/legal; should remove) - For more information, see the E-Verify Participation Poster and the Right to Work Poster . (remove) - RPM Living is an Equal Opportunity Employer. (remove) - If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu. (remove application instructions) We need to remove boilerplate/legal/EEO/E-Verify/equal-opportunity/scam-warning. So we drop the E-Verify line, the poster lines, the EEO line, the assistance line. We also need to remove duplicated lines. Not seeing duplicates. Now we need to decide which sections to include. We have substantive content for: - About the role: overview + position summary (including not eligible for benefits). Could also include the "Join us and start your extraordinary journey today." That's fine. - Responsibilities: list. - Requirements: Education And Experience (high school diploma/GED preferred, must be law enforcement officer, ability to use email). Could also include skills like ability to use email (that's a skill). We'll put under Requirements. - Qualifications: Physical Requirements and Work Environment (including flexible schedule? Actually schedule is separate). We'll put physical requirements under Qualifications. Work environment maybe also under Qualifications or separate? But we have schedule separate. Work environment description: "The office is an open setting which may include bright lights, constant noises and distractions". That's substantive. Could be under Qualifications as well. - Benefits: The posting says position not eligible for benefits. Also mentions benefits generally but not for this role. We could include a Benefits section with statement: "This position is not a regular full-time position and is not eligible to participate in company benefits." That's from Position Summary. Also we could mention that RPM Living offers benefits to full-time regular associates, but not to this role. However we must not invent. We'll just include the statement about ineligibility. - Pay: "top industry pay" and "Weekly pay for all associates working onsite at an apartment community". Also maybe mention that pay is weekly. We'll include those statements. - Schedule: "A flexible