Court Services Coordinator- Bronx (Flex)

About the role

CJA is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA provides pretrial services to over 100,000 persons arrested annually in New York City. The agency combines operations, pilot projects, and research under one roof, utilizing procedural justice practices.

Primary Responsibilities

• Possesses expertise in understanding, applying, and explaining CJA programs and release assessment tool to peers, other colleagues, and stakeholders.

• Engages in direct service with vulnerable populations across the pre-trial continuum, examples include youth and their families, veterans, homeless, etc.

• Collaborates with the Borough Manager (BM) to inform and implement strategies that divert at risk populations from unnecessary pretrial detention while maintaining public safety; these strategies include the pre-arraignment interview, bail expediting program, court observation program, among others.

• Provides enhanced notification and support as necessary for vulnerable populations to support court preparation and attendance.

• Collaborates with all levels of Operations staff to develop and improve systems to support bail payment facilitation and service offerings, as well as family contact pre- and post-arraignment.

• Participates in training on building positive and healthy relationships with vulnerable populations, conflict resolution, motivational interviewing, and other topics; implements the use of these gained skills throughout the work.

• Supervises the work of Pretrial Associates (PTAs) as they gather information from newly arrested individuals to determine their eligibility for release on recognizance (ROR).

• Makes sure that staff are productive during their shifts in their entirety.

• Trains new and current PTAs in all aspects of the agency protocols.

• Evaluates the performance of new Pretrial Associates during their probationary period and tenured PTAs on an annual basis.

Desired Skills

• Energetic and motivated, with the ability to be innovative and resourceful.
• Ability to take direction and work independently, as well as collaboratively.
• Passion for working with youth and other vulnerable populations with a sense of compassion and understanding.
• Open to learning new methods of working with youth and other at-risk populations while incorporating best practices.
• Able to multitask and communicate effectively with diverse communities, families, and stakeholders.
• Demonstrated ability to build relationships and networks of value to organizational mission.
• Manages multiple priorities using good self-management and time management skills.
• Strong interpersonal skills with the ability to quickly respond to employee concerns about workflow.
• Adjusts quickly to changing priorities and conditions, copes effectively with complexity and change.
• Reaches out to peers and cooperates with co-coordinators to establish an overall collaborative working relationship.

Qualifications

• Bachelor’s Degree in Social Service/Social Work, Criminal Justice, Criminal Psychology, or related field (a preference).
• Internal candidates must have 2 years of employment as a PTA or comparable experience in another title.
• Candidates with prior supervisory experience are also encouraged to apply.
• Excellent working knowledge of Microsoft Word, Excel, Outlook, and other computer systems is essential.
• Willingness and ability to work any assigned tour, as needed, to include evenings and weekends.
• Comfortable acting as a liaison and advocate across all pretrial settings; examples include Central Booking, court, community, etc.
• Knowledge of the NYC Criminal Justice system and/or work experience in pretrial justice is preferable.
• Excellent organizational, multitasking, communication, and interpersonal skills.
• Proficient computer skills, data collection, and writing skills.

Location

The Bronx

Salary

$71,609.72 + $5,012.68 - night differential annually

Hours

The flex role schedule requires the capability to adjust to scheduled changes quickly and effectively to support operational needs. All Court Services Coordinators are subject to mandatory overtime. The shifts required are as follows but are not limited to. Days: 7am-3pm, Evenings: 3pm-11pm, Midnights: 11pm-7am, Mid shifts: 12pm-8pm

Benefits

• Health, dental and vision insurance.
• A comprehensive mental health and wellness (EAP) plan.
• Four weeks’ vacation, paid holidays and a retirement plan with employer matching contributions.
• Variety of opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development.

Benefits

CJA is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws.