Case Manager - Bronx Family Court

About the role

The Bronx Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling, and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system.

Responsibilities

• Provide client-centered crisis intervention, emotional support, and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court.
• Provide information regarding the Family Court process, court procedures, and the types of relief available, including Orders of Protection.
• Advocate with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients.
• Conduct safety planning and risk assessment.
• Refer victims to shelters and other services as needed.
• Assist clients with relocation and housing.
• Provide emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.
• Attend internal and external meetings, trainings, and workshops.
• Maintain thorough and accurate case records and statistics.
• Perform various other duties as determined by supervisor.

Requirements

• Bachelor’s Degree in a related field or equivalent experience.
• Understanding of the dynamics of domestic violence and other forms of victimization.
• Experience working with survivors of domestic violence.
• Excellent communication and organizational skills.
• Ability to work as part of a team while also independently generating tasks.
• Good written and verbal communication skills.
• Computer knowledge.

Qualifications

• Knowledge of the Family Court and criminal justice system is preferred.
• Bilingual (English/Spanish) preferred.
• Experience working with domestic violence victims in a social service setting is desirable.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Technology Statement

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Pay

Hiring range: $23.36–$25.30 per hour.

Schedule

Full-time, 35 hours per week.

Benefits

• Vacation Time
• Paid Sick Time
• Holidays
• Medical, Dental, and Vision insurance
• 403(b) Retirement Plan
• Company Life Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Tuition Assistance Program
• Commuter Benefits Program
• Gym Reimbursement
• Parental Leave
• Employee Learning Center

Safe Horizon was named one of City & State New York Top Workplaces of 2025.