Court Monitor
About the Role
A court monitor maintains the safety of patrons in and around the jumping surfaces and foam pits at Altitude Trampoline Park. The Court Monitor Staff reports directly to the Team Leader or the Manager of Altitude Trampoline Park.
Responsibilities
- Represent Altitude Trampoline Park by maintaining a professional attitude in keeping with the park's philosophy.
- Communicate and enforce all park regulations and jumping rules in a personable and professional manner.
- Maintain positive guest experience by using our SMILES philosophy.
- Communicate any potentially dangerous elements of the facility to the leadership team.
- Perform patron surveillance with a whistle from the pre-set surveillance area.
- Remain alert and use all senses.
- Record equipment inspections.
- Complete the trampoline safety checklist at the beginning of each day, and report problems to the manager on duty.
- Maintain a clean work environment.
- Set up trampoline stations for various activities such as aerobics classes and dodgeball.
- Handle all incidents in a manner appropriate to your training.
- Assist the Park Management Team in keeping the Community informed of party activities.
- Maintain a safe and secure facility for all park guests.
- Provide or perform other services or duties as required by management.
Requirements
- Must be 16 years of age with working papers.
- Ability to communicate effectively.
- Professional, "Altitude" attitude and work ethic.
- Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.
Legal Terms
This manual and all other non-public information and materials about the Altitude Trampoline Park® system or business are the confidential information of ATP Franchising, LLC. You are permitted to use this non-public information strictly to perform your duties at the park. You must not disclose or share this manual or any other non-public information or materials. Violation of these terms may result in legal action for infringement of intellectual property rights.
Your employer is the independent franchise owner of the Altitude Trampoline Park where you work. ATP Franchising LLC is the franchisor and owner of the Altitude Trampoline Park® brand. For questions about your employment terms, discuss them with your employer.